Customer Service High School
Resume:
Nicole Marie Rivera
**** ******** ***, *****, **********, 93660
**********@*****.***
Professional Summary
I am passionate about my work, I am ambitious and driven.
Demonstrated strength in customer service with exceptional communication skills.
Highly responsible to customers needs and always looking to find a solution to customer inquiries. A team player
Who goes the extra mile to ensure customers are satisfied.
Education
High School - 2008
Selma High School - Selma, CA
Medical Billing and Coding - Some college (No degree)
P. Steve Ramirez Vocational Training Centers - Fresno, CA
Work History
JavaLava
02/2007-08/2008
Selma, CA
Smoothie Shop
Created the customers, took orders
Planning and organizing, Managing a team, Handling difficult situation, Teamwork, Problem solving,
Communication, Leadership
McDonalds
02/2009-08/2010
Selma, CA
Fast Food Worker
Gained customer service skills
Food safety knowledge, cash handling, and familiarity with point-0f-sale system
Wash dishes and moped floors
JCPenney
08/2010-12/2012
Selma, CA
Seasonal Retail Sales
Gained customer service skills and cash handling skills while working as seasonal cashier in retail sales.
Organize clothed and cleaned dressing rooms, put away go backs, open and closed hours
05/2018-06/2021
Amazon FAT1 - Fresno, CA
Hazmat
• Placed a high value on punctuality and worked hard to maintain an excellent attendance record,
• consistently arriving at work ready to work right away.
• Cleaned up biohazards and industrial waste while adhering to strict safety guidelines.
• • Looked for industry trends on social media and through online sources.
• Used power tools, industrial cleaning equipment, and sprayers to remove harmful substances from surfaces.
• Took an organized approach to emergency spills and environmental cleanup requests.
• Had an excellent attendance record and was always on time for work.
• Used my knowledge of the industry to locate and remove hazardous materials such as radioactive
• materials, contaminated soil, and fuel.
• Collected soil, debris, and other materials from the spill sites and placed them in the proper containers
Skills
• Contract agreement preparation
• Program verifications
• Transporting files
• Sorting and labeling
• Paperwork drafting
• • Flexible
• HCFA Common Procedure Coding Systems (HCPCS). Verifying insurance coverage
• HIPAA compliance
• Medical billing
• Personable and outgoing
• Medical billing code accuracy
• Recording patient demographics
Contact this candidate