Executive Assistant Human Resources

AFRECIA GRAVES

Hutchins TX ***** 310-***-**** ********@*****.***

PROFESSIONAL EXPERIENCE

JCPENNEY Plano, Texas 2022 – 2024

Executive Assistant Feb. 2022 – Jan. 2024

HERBALIFE INTERNATIONAL Torrance, California 2007 – 2021 Executive Assistant Jul. 2018 – Oct. 2021

Senior Administrative Assistant Sep. 2015 – Jul. 2018 Serve as point of contact for Chief Human Resources Officer Screen emails and correspondence on behalf of CHRO Generate and distribute reports on a timely basis. Update Monthly Executive Officer report

Responsible for accurately completing expense reports Schedule meetings and calls with staffing agencies for C Suite Executive Interviews and new hires Schedule and host Microsoft Team and Zoom meetings for HR department Plan and organize lunch and special events for department and Corporate Office Plan and organize travel logistics, local, domestic, and abroad. Order department supplies.

Provide excellent customer service as liaison for Human Resources Department Worked very closely with other Executive Assistants to make all of our Officers had the most updated important information.

Work on special projects

Serve as point of contact for executives, employees, and external clients. Screen and direct phone calls and distribute correspondence. Generate and distribute reports on a timely basis. Responsible for accurately completing expense reports for Senior Vice Presidents. Schedule meetings and calls for both corporate and international offices. Schedule and host Webex and Zoom meetings.

Organize quarterly meetings for Worldwide Research and Development department. Plan and organize “Great Place to Work” events for department. Process department invoices for corporate and international offices. Request and facilitate purchase orders.

Maintain SharePoint library for NDA/CDA.

Plan and organize travel logistics, local, domestic, and abroad. Responsible for ordering articles and journals for scientific research. Oversee new hire and onboarding processes.

Create reports for end-of-month corporate credit card expenses. Assist with contracts for contingent workers and contractors. Create and keep running tally of expenses paid to contractors. Order department supplies.

Order and set up decorations to boost team morale and act as contact person for community board. Provide excellent customer service as liaison for Research and Development. Work on special projects as they presented themselves. Provided excellent customer service as the liaison for Research and Development. Responsible for accurately completing expense reports for Vice President and Directors. Scheduled meetings and calls for both corporate and international offices. Responsible for all travel arrangements, local, domestic, and abroad. Responsible for ordering articles and journals for scientific research. Created and maintained work-from-home schedule for an Alternative Work Program. Responsible for onboarding new hires.

Project Manager for Portfolio and Data Management department; worked to keep task on time. Admin for HNI; scheduled meetings, made travel arrangements, ensured contracts and stipends went out on time.

PROFESSIONAL EXPERIENCE CONTINUED

HERBALIFE INTERNATIONAL (CONTINUED)

Administrative Assistant Sep. 2011 – Sep. 2015

Corporate Receptionist Sep. 2007 – Sep. 2011

ALLIED T PRO Los Angeles, California 2006 – 2007 Administrative Assistant Oct. 2006 – Sep. 2007

PALM WEST ESCROW Hermosa Beach, California 2006 - 2006 Escrow Assistant Jun. 2006 – Oct. 2006

EDUCATION

Certificates achieved in:

75 credits completed at Community College of Allegheny County, Pittsburgh, Pennsylvania Responsible for end-of-month corporate credit card totals and report. Provided excellent customer service as the liaison for GPSS. Responsible for accurately completing team’s expense reports. Scheduled meetings and calls for both corporate and international offices. Responsible for all travel arrangements, local, domestic, and abroad. Responsible for budget planning and maintenance.

Created and maintained work-from-home schedule for Alternative Work Program. Worked on special projects as they presented themselves. Provided excellent customer service as the liaison for all guests of corporate employees. Responsible for accurate maintenance of guest and parking records. Served as liaison for employee discount entertainment ticket purchase program. Monitored and updated worldwide and employee telephone directory. Maintained an active and complex reservation schedule for conference rooms. Managed employee birthday recognition program, including the dissemination of greeting cards from CEO, and organization of monthly birthday celebrations. Provided administrative support for General Manager. Assisted in quoting rates for FIT inquiries.

Corresponded with hotel, resorts, and lodges to attain rates and availability. Negotiated contracts with various hotels and vendors. Posted updates into ACR for both California and New York offices. Assisted Escorted Tours and Groups department with special projects. Created and implemented streamlined filing system for company storage room. Created a birthday and anniversary calendar for Los Angeles office. Responsible for ordering office supplies.

Drafted correspondence on behalf of clients.

Prepared escrow tax forms and received escrow deposits. Checked title policies and legal vesting for accuracy. Notarized documents, accurately filed and delivered mail. Screened calls, scheduled meetings.

Project Management

Excel

PowerPoint

Effective Telephone Techniques

Customers, Conflict, and Confrontation

Fundamentals of Exceptional Customer Service

ADDITIONAL KNOWLEDGE

Proficient in:

SOFT SKILLS

REFERENCES

Gerry Holly 561-***-****

Senior Vice President, WW Operations

Jiang Hu 310-***-****

Associate Fellow, Global Product Science & Safety

Simon Sum 714-***-****

Director, North America and Mexico Scientific Affairs Monique Rameriz 562-***-****

Director, Project Management

Karen Dodson 469-***-****

Executive Assistant, CFO

MS Office suite

Agile

Webex

Zoom

Social media platforms: Facebook, Instagram

Beginning Spanish

Effective organizational and time management skills Excellent verbal and written communication skills

Great customer service

Effective problem resolution

Interpersonal communication

Cultivating a positive and inclusive workplace culture

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