Customer Service Team Member

Deidre Moore

*** *. ******* **. *** *H, Athens, Al. 35611

(C) 256-***-**** • email: *********@*****.***

SKILLS:

Standing and walking at least 8 hours per day

Perform repetitive work motions and fine hand manipulation/motor skills

Moderate lifting up of 20 pounds unassisted

Safely use air/power/vibrating tools and machinery

Work with small vehicle components

• Ability to follow directions & work efficiently

• Adaptability to perform a verity of duties

• Excellent customer service

• Leadership & Teambuilding

• Floor care, floor machine

• Critical thinker & multitasking

• Self-motivated Educator/Trainer

• Time management

PROFESSIONAL EXPERIENCE:

YKTA

February 2024-Present

Madison, Al

Body Welding Team Member

●Frequent manual lifting of parts or containers up to 33 lbs.

●Start machine, engages feed, and observes operation.

●Inspect and measure manufactured work pieces to verify conformance to specifications as required.

●Perform duties in compliance with set procedures to ensure Safety and Quality.

●Maintain and complete necessary verbal and written reporting.

●Communicate all abnormal situations to Team Leader or Group Leader and follow Stop, Call, and Wait procedures.

Chick-fil-A

August 2023-Present

SW Decatur, Al

Front of the House Team Member

●Running POS

●Handling different forms of payments

●Selling of gift cards

●Responsible for cleaning dining room and restrooms

●Premier customer service

Cracker Barrel

May 2023-August 2023

Spring Hill, TN and Athens, Al

Server

●Taking guests’ orders

●Running food

●Handling cash & other forms of payments

●Suggestive selling

●Satisfying all guest needs

●Maintaining clean environment

Toyota Motors Manufacturing Alabama

December 2020- April 2023

Huntsville, Alabama

Assembly Team Member

●Standing and walking at least 8 hours per day

●Perform repetitive work motions and fine hand manipulation/motor skills

●Moderate lifting up of 20 pounds unassisted

●Safely use air/power/vibrating tools and machinery

●Work with small vehicle components

America’s Thrift Store

March 2020- November 2020

Florence, Alabama

Production Team Member

• Grading donated clothing

• Tagging clothing

• Organizing and racking clothing

• Merchandising clothing

• Stocking merchandising

• Inventory

• Maintaining a clean and safe environment

• Training

Self Employed

August 2017 - December 2020

Florence, Alabama

Business & Residential Cleaning

• Wash, wax, strip, and buff floors

• Utilize the appropriate chemicals and supplies according to procedure

• Operate and maintain all equipment correctly and safely

• Ability to work without normal supervision

• Move furniture

• Sweep, dust, mop, polish, and disinfect all surfaces

• Empty trash

• Deep clean and sanitize restrooms

• Complete work assignments in a timely manner.

• Ability to maintain confidentiality

Christian Cleaning Lady

July 2016- March 2020

Killen, Alabama

House Cleaning

• Perform cleaning and maintenance of all floors: tile, carpet, and wood

• Utilize the appropriate chemicals and supplies according to procedure

• Operate and maintain all equipment correctly and safely

• Ability to work without normal supervision

• Move furniture

• Sweep, dust, mop, polish, and disinfect all surfaces

• Empty trash

• Clean and sanitize restrooms

• Complete work assignments in a timely manner

• Ability to maintain confidentiality

Legacy Cleaning Services

November 2017- March 2018

Killen, Alabama

House Cleaning

• Perform cleaning and maintenance of all floors: tile, carpet, and wood

• Utilize the appropriate chemicals and supplies according to procedure

• Operate and maintain all equipment correctly and safely

• Move furniture

• Sweep, dust, mop, polish, and disinfect all surfaces

• Empty trash

• Clean and sanitize restrooms

• Ability to work without normal supervision

• Complete work assignments in a timely manner

• Ability to maintain confidentiality

Publix

August 2016– March 2017

Muscle Shoals, Alabama

Customer Service Representative/ Cashier

• Providing Premier Customer Service

• Assist customers with purchases

• Applying coupons and promotional codes

• Processing payments and making change

• Sweeping and cleaning floors & restrooms

• Maintained a clean working environment

Sodexo Dining Services - Chick-fil-A

April 2014 – May 2016

Florence, Alabama

Food Service/Trainer

• Promote the mission, vision, and values of the organization

• Train new employees

• Provide excellent customer service

• Ensure the frontend is cleaned

• Assist in stoking frontend

• Record daily log of temperatures in refrigerators and coolers

A-Z Appliance & Parts

April 2010 – July 2011

Florence, Alabama

Sales Associate/Counter Clerk

• Promote the mission, vision, and values of the organization

• Unloaded trucks, put up HVAC units and appliance parts

• Special orders

• Filing statements

• Customer Service

Florence City Schools August -December 2005

Florence, Alabama

Substitute Teacher

• Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.

• Tutor and assist children individually or in small groups to help master assignments and to reinforce learning concepts presented by teachers.

• Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.

• Distribute teaching materials.

• Maintain computers in classrooms and laboratories and assist students with hardware and software use. Operate and maintain audio-visual equipment.

• Distribute tests and homework assignments and collect them when they are completed.

• Take class attendance and maintain attendance records.

Just Kids Child Development Center

January- November 2002

Florence, Alabama

Daycare provider

• Planned age appropriate lessons

• Instructed children

• Assisted with toilet training

Little Angel Day School

October 2000 – September 2001

Florence, Alabama

Teacher/Floater

• Planned age appropriate lessons

• Instructed children 6months -12 years of age

Education:

Northwest Shoals Community College Muscle Shoals, Alabama

National Career Readiness Certificate (Work Keys) – March 2014

ACW (AIDT Alabama Certified Worker) – March 2014

HVAC, January 2010- May 2014

University of North Alabama

Florence, Alabama

General Education, May 2009- May 2010

Northwest Shoals Community College Muscle Shoals, Alabama

A.S. Early Childhood, 2005

Volunteer Service:

• Lauderdale County Head Start Policy Council

• Outreach Ministry, Magnolia Church of Christ

• Loaves and Fishes

• Church of The Highlands

Contact this candidate