Customer Service Part-Time
Resume:
JONATHAN JONES
Cumming, GA **028
***********@*******.***
Qualifications
Track record of recruiting key executives, managers for top engineering firms across the US. Recognized as a recruiting expert with broad business knowledge who has provided strategic leadership and guidance to senior management as they built staff. PROFESSIONAL EXPERIENCE
Jones Professional Group, Cumming, Georgia 2005 - Present President / CEO / Executive Recruiter
• Recruit entry to senior level positions across the US for a variety of engineering disciplines including MEP, Aviation, Environment, Land Development and Planning, Municipal, Parking, Transportation, Structure and Water.
• Negotiate and manage offers with candidates providing hiring managers with valid closing information during negotiation process.
• Grew company from one client to over twenty across the US
• Managed budget (P&L), set meetings
• Market existing opportunities directly to candidates via phone calls, email and broadcast advertisement.
• Hired, trained and managed other personnel
Home Depot, Dawsonville Georgia (Part-Time) 2019 - Present Customer Service Associate
• Responsible for ensuring that customer transactions are processed quickly and accurately
• Interact with Customers and Associates in the store, to ensure that excellent customer service is achieved
• Work at the Special Service desk answering customer questions (via telephone or in person), setting expectations, facilitating will call pick-ups and resolving any issues that arise
• Responsible to provide a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards
& unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. Hygun Group, Marietta, Georgia 2004 - 2005
Executive Recruiter
• Recruited Professional Engineers and Scientist
• Recruiting efforts were from retained and contingency searches
• Generated new business nationwide
• Average nearly a million dollars in salaries
Jones Staffing and Development Services, Richmond, Virginia 2000 - 2004 Owner / Sales Manager
• Developed sales and company policies and procedures
• Promoted and presented marketing materials to assist in selling
• Recruited, hired, trained and managed sales force and other personnel
• Maintained P&L and other aspects of the company on a daily basis
• Produced invoices for customers on a monthly basis
• Managed and maintained account receivable and account payables on a monthly basis ARM Construction, Kennesaw, Georgia 1998 - 2000
Account Executive
• Generated sales over 100% by setting appointments and cold calling Established and maintained new and existing accounts through tactical selling
• Recruited, hired and subcontracted when needed
• Handled payroll on a weekly basis and scheduled work for employees at designated sites Dixie Staffing, Atlanta, Georgia 1997 - 1998
Staffing Specialist
• Instrumental in bringing in over 100% new clients via permanent placement, temporary to hire and temporary
• Promoted, presented and planned marketing materials to assist in selling strategies
• Responsible for setting appointments, cold calling and interviewing on a daily basis
• Handled payroll for the delivery of checks on a weekly basis
• Worked with management to develop new marketing strategies
• Facilitated job fairs and career seminars for recruiting of new temporaries NPS of Atlanta, Atlanta, Georgia 1996 - 1997
Staffing Specialist
• Planned, presented and promoted NPS of Atlanta through tactical selling to businesses via cold calling and appointment setting
• Updated and revised marketing material for current clients
• Increased sales over 100% in territory given
• Recruited and set up job fairs
EDUCATION
St. Paul's College, Lawrenceville, Virginia
BS in Business Management
U.S. Navy School of Health Science, San Diego, California Certificate of Basic Health Science
2
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