Marketing Manager Business Development

Scott Fishkin

*** ********** ***** ******* *****, IL 60089

847-***-**** *********@*****.***

Sales & Marketing Manager

Highly Experienced in Sales & Marketing, Excellent Project & Team Leadership

Comprehensive background in sales and business development, with expertise in business growth, lead generation, customer acquisition, referral networks and timely follow-up. Excellent verbal and written communicator. Strong track record of building, leading and motivating teams.

CORE COMPETENCIES

Business Process Improvement Customer & Vendor Relationships Sales Management

Team Management & Training Solutions Advice Lead Tracing Resource Management Leadership

Sales Strategy and Delivery Referral Networks B2B B2C Service Delivery

EXPERIENCES AND ACHIEVEMENTS

GOHEALTH 05/2023-04/2024

Remote Medicare sales- MAPD, PDP, Medicare Supplements. Over 1200 sales with 92% retention.

HUMANA Insurance- Medicare Specialist 2019-2023

Sales and service of Medicare Advantage Plans, PDP’s, Medicare Supplements, Dental and Vision sales

Licensed in 25 states.

Farmers Insurance- 2016-2019

AON Retiree Health Exchange, Lincolnshire, IL 2013 – 2016

Leading Medicare health exchange solution

Benefits Advisor

Liaise directly with existing and prospective clients to identify needs and recommend products/services.

Make outbound calls to customers, completing needs assessment and correctly qualifying participants' needs related to Medicare health insurance

Handle inbound calls to enroll customers compliantly and efficiently into selected Medicare Health Insurance and update customer accounts thoroughly

Use needs-based selling approach to identify customer needs and recommend appropriate plans

Provide solutions in a relevant, effective way, overcoming customer objections

Effectively manage sales pipeline, delivering expected sales for individual, team, regional and overall targets year on year

Actively manage a book of business to ensure all retiree needs are met on a timely basis

Deliver consistently positive customer experience in line with company policy and best practice

Scott R. Fishkin Insurance Services, Buffalo Grove, IL 1998 – Present

Insurance specialist in the B2B and B2C market

Principal

Developed a full service insurance agency using innovative sales strategies, community marketing and referral network built on strong client service.

Partnered with select insurance carriers to provide needed programs and benefits for clients

Managed team of 6 professional agents, providing mentoring and sales training

Regularly reviewed book of business to develop new opportunities for growth, conducting yearly reviews with clients and developing referral base of new clients

Developed and maintained strong professional relationships with clients and providers

Maintained thorough knowledge of the market, products and changes in carrier’s plans

Gained client trust and provided exceptional follow up, leading to repeat business and referrals

Served on several insurance panels regarding product development and issues with policies

Nationwide Human Resources, Troy, Mi. 2007 – 2009

Countrywide HR provider in the SME market

Midwest Sales Director

Provided outsourced full-service human resource department to small and medium size businesses.

Constantly maintained pipeline of 25-50 prospects at various points across the sales process

Focused on relationship selling, building relationships to give and gain referrals

Midwest Sales Director, continued

Managed five-state region, promoting and closing sales using a consultative approach

Facilitated new client acquisitions, effectively communicating information gathered from client before their orientation to minimize delay

Conducted extensive research of group healthcare providers, entering into contracts with these providers for client use

Partnered with service team to enroll and orientate new client into company systems and services

COMMUNITY INVOLVEMENT

President, Board for the Buffalo Grove Lincolnshire Chamber of Commerce 01/2011-12/2014

EDUCATION

Bachelor of Arts, Psychology, De Paul University, Chicago, IL

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