Store Associate Customer Service
Resume:
Josiah Moss
Store Associate
Columbus, Ohio 43207
******.*****@*****.***
Motivated and ambitious 21-year-old professional with a strong drive to learn, grow, and expand horizons. Known for a strong work ethic, adeptness at quickly mastering new skills, and a passion for personal and professional development. Currently pursuing a career path geared towards substantial experience and continuous growth. A dedicated individual poised to make significant contributions in any endeavor undertaken. PROFESSIONAL EXPERIENCE
November 2021 - April
2023
Package Handler
FedEx Ground
September 2016 -
November 2021
Crew Member
McDonald's
May 2023 - Present Store Associate
ALDI
EDUCATION
High School Diploma
Hilliard Bradley High School, Hilliard, OH
August 2020 - May 2022
KEY SKILLS
Sorts packages and stacks them on pallets.
Adheres to all warehouse safety guidelines.
Reports any issues to the warehouse manager.
Loads and unloads packages at the warehouse.
Makes sure all packages are properly packed and loaded. Follows written and verbal instructions from the warehouse manager.
Prepares packages for delivery using scanners, handheld printers, and packing materials.
Uses common warehouse tools, including pallet jacks, dollies, forklifts, hand trucks, and conveyor systems.
Conducted accurate sales transactions in-store and on drive-thru shifts in an efficient and timely manner.
Greeted customers and answered their questions about menu items, specialty items, promotions, and combinations. Cooked full line of menu items and specialty items, ensuring health and safety standards were met and reporting potential hazards or violations to the crew chief.
Cleaned assigned work areas, dining tables, and serving counters meeting establish quality standards.
Replenished and stocked service stations, cabinets, and tables, and followed safety protocols to ensure an enjoyable dining experience.
Provides prompt and courteous customer service.
Assisted customers in finding products and provided excellent customer service to ensure a positive shopping experience Operated cash registers and handled cash transactions accurately and efficiently
Bilingual
Fast Learner
Customer Service
Leadership
Creativity
Writing
Adaptability
Interpersonal
Planning
Motivation
LANGUAGES
Spanish
English
Collaborated with team members to achieve daily sales targets and meet customer needs
Conducted inventory checks, monitored product availability, and communicated with management for reordering purposes Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly
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