Marquita Figueroa
**** ******** *** **** ****** sc 29456
Objective: I am a outgoing,determine, and a loyal peoples person that enjoy
speaking and taking care of our customers. I have 14 years of customer
service experience and I know everything there is to know about customer
service.
NCO 03/2013-07/2013: peco represenative 843-***-****
Duties: inbound and outbound calls, connect and disconnect electric
services, process payments by phone, gave extensions and advise customers
of government assistance and different options to take on bill. (ask for
Latoya Singlet)
IQOR 09/2011-11/2012: capital one represenative 843-***-****
Duties:inbound and outbound calls, process payments by phone,gave
extensions,gave advise and personal assistance with small business loan
accounts,hardships (ask for Chris Raysor)
Sports Authority 07/2009-08/2011: head cashier,customer serv desk
Duties: customer service desk, make break schedule for all associates,
answer phone and transfer them to the right department, fishing and hunting
license, returns, exchanges, cash draw.(ask for Debra Kelly)