Quality Assurance Program Management

* ** *

Robert W. Pila

**************@*******.*** 630-***-****

https://www.linkedin.com/in/robert-pila-a1500518/

Objective

To continue my career with an organization that will utilize my Manufacturing, Management, and Quality skills to benefit mutual growth and success. Summary of Skills

• Microsoft Office products

AS400, Global Shop ERP

software

• ISO 9001:2008,

ISO9001:2015,

AS9100:2016 (Rev D)

• Quality

Assurance/Quality

Control

• Familiar with Aerospace

and FAA regulations.

• DOT Drug & Alcohol

program management.

• CMM & optical

comparator operation

• Hydraulic pump testing

and troubleshooting.

• Product Research to

determine Quality

standards

• Applying Problem

solving

• 3-Legged 5 Why, 8D,

Fishbone Analysis

• Customer return

analysis

• Teaching and facilitating

• Heavy manufacturing

• Geometric dimension &

tolerancing

• Familiar with ITAR,

DFARS, Conflict

Minerals

• Gage Calibration

• Inspection Training &

Management

• Team building to

facilitate Continuous

Improvement

• Gearbox Inspection

• Gear manufacturing and

Inspection. Gear tool

sharpening

• Audio / Video editing

• Report writing

• PPAP, ISIR, FAI and

other inspections

• FAA repair station

status management

Professional Experience

Director of Quality / ISO Management

Murphy Machine Products Oct 2019 – Current

Precision machining of Plastic & Metal Parts Wood Dale, IL

• Manage Quality Lab and supervise 4 Quality Inspectors.

• Organized and restructured company QMS to be more streamlined with better control.

• Perform Quality reviews using various customers websites. Utilizing CAT EtQ and Hydraforce QPulse supplier portals.

• Perform Monthly departmental audits. Perform various Root Cause reviews using Fishbone, 5-whys, 3-legged 5-whys, 8D analysis, etc.

2 of 3

• Perform Monthly departmental audits.

• Perform various Root Cause reviews using Fishbone, 5-whys, 3-legged 5-whys, 8D analysis, etc.

• Using Global Shop ERP to facilitate NCMR’s with CA’s with various departments and management.

• Established Shelf-Life program using current calibration software.

• Organizing training classes based on AS, ISO & company standards.

• Customer and Supplier communications .

Quality Assurance Mgr / ISO Management

IFE Products (FAA Certified Repair Facility) Nov 2016 – May 2019 FAA Approved Repair Station Carpentersville, IL

• Performed reviews of assembly technicians work to determine if products met specifications.

• Performed incoming and process inspection of electronic components and LED lighting assemblies.

• Prepared for and passed the company’s initial ISO 9001:2015 &AS9100 RevD certification audit in 7 months.

• Maintained the Repair Station FAA Quality manuals performing updates.

• Passed company’s first ISO &AS initial audit with 3 minor non-conformances.

• Maintained Shelf Life and Drug & Alcohol programs according to FAA & DOT guidelines.

• Designed training classes based on FAA, AS & ISO standards.

• Sat through FAA and DOT audits with no non-conformances. Quality Assurance Mgr / ISO Management Rep

S&S Truck Parts, Inc. Jan 2001 – Aug 2016

Aftermarket Truck Replacement Parts Schaumburg, IL

• Managed a team of 5 QA technicians.

• Performed reviews of technicians’ inspection results to determine if products met specifications.

• Prepared for and passed the company’s initial ISO 9001:2008 certification audit in 7 months.

• Passed company’s first ISO 9001:2008 recertification audit with 0 non-conformances.

• Managed entire calibration program using Calibration Recall 4 software.

• Determined test specifications for testing the hydraulic dump pump line.

• Designed functional test bench for testing power take-off assemblies.

• Designed tooling for Gleason bevel tester and performed gear testing on hypoid bevel gear sets.

• Set up and operation of Hofler Gear checker. Designed tool holding fixtures for special jobs.

• Analyzed customer returns to determine point of failure and whether return was warranted. 3 of 3

• Coordinated with domestic and international vendors to address quality issues and schedule reworks of defective products.

• Provided support to sales staff and educated them on product specifications.

• Researched all purchases to assure the company got the best deals on larger purchases such as CMMs, optical comparators, gear testing machines, and other quality department tools QC Technician / Tool Grinding Department Supervisor Chicago Gear / D.O. James Gear Co. May 1996 – Jan 2001 Custom Gear and Gearbox Manufacturer Chicago, IL

• Daily inspection of manufactured parts which included turned blanks, cut gears, and gear cutting tools.

• Daily verification of inspection tools.

• Headed tool sharpening department; was responsible for scheduling and for grinding machine supplies such as grinding coolant and grinding wheels.

• Ran grinding machines as needed.

• Ran MAAG gear checker and ITW lead and involute machines to determine if manufactured gears were within specification.

Manufacturing Instructor Feb 1992 – Jan 2002

American Gear Manufacturers Association Alexandria, VA

• Designed the “Hands On” class portion for AGMA Gear School taught at Richard J Daley College.

• Taught 16-18 participants the correct and safe way to set up and operate gear hobbing machines.

• Offered troubleshooting advice to participants that had specific gear manufacturing issues.

• Developed and taught an Inspection Metrology course for Richard J Daley College as an offshoot of the AGMA program.

Affiliations

American Society for Quality (ASQ)

American Society of Composers, Authors, and Publishers

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