Information Technology Credit Control
Resume:
Rael Kavuzi Mugoywa
Debt Management Credit Control Business Management Information Technology
Executive Summary
***********@*****.***
P.O Box 12127 2100 Nakuru, Kenya
Dynamic and results-oriented Debt Executive with a proven track record of consistently achieving collection targets and enhancing portfolio performance. Experienced in maintaining strong client relationships through effective communication and resolution of queries. Proficient in utilizing Sage Accounting software for accurate financial record-keeping and reporting. Possesses excellent analytical skills to reconcile accounts, identify discrepancies, and propose effective solutions. Skilled in conflict resolution, adept at negotiating disputed bills and navigating challenging situations to achieve positive outcomes. Known for meticulous attention to detail in maintaining billing records and ensuring compliance with receivables policies. A collaborative team player who excels in working with cross-functional teams to assess creditworthiness and establish payment terms. Passionate about continuous improvement and dedicated to driving organizational success through strategic debt management initiatives. Seeking a challenging role to contribute where my education, skills, and 8+ years of experience can be leveraged for organizational success while further developing professional skills.
Skills and Competencies
Languages
(Spoken and Written)
Swahili- Excellent
English- Excellent
●Effective Debt Collection Strategies: Consistently meet collection targets through proactive approaches.
●Proficient in Sage Accounting: Utilize Sage software for accurate financial record-keeping and reporting.
●Strong Analytical Abilities: Reconcile accounts and analyze financial data to identify discrepancies and propose solutions.
●Credit Control: Implement credit control measures to minimize bad debt exposure and optimize cash flow.
●Data Analysis: Conduct thorough data analysis to identify trends, patterns, and insights for informed decision-making.
●Debt Management: Manage accounts receivable and implement strategies for debt recovery and risk mitigation.
●Computer Skills (MS Office): Proficient in using Microsoft Office applications for data management and analysis.
●Conflict Resolution: Skillfully negotiate disputed bills and navigate challenging situations to achieve positive outcomes.
●Attention to Detail: Maintain accurate billing records and ensure compliance with receivables policies.
●Excellent Communication Skills: Effectively liaise with clients and internal stakeholders to resolve queries and facilitate payments.
Work and Professional Experience
Feb 2019 to Present
Nairobi, Kenya
Assistant Credit Controller
Nation Media Group Ltd
●Ensuring consistent achievement of collection targets while proposing improvements for portfolio enhancement.
●Maintaining communication with clients through various channels to facilitate timely payments and resolve queries.
●Reconciling accounts monthly and providing accurate billing advice, escalating issues for management intervention.
●Negotiating disputed bills and recommending debt write-offs where necessary, while providing ad-hoc reporting as required.
●Conducting regular reviews of credit terms and limits to minimize credit risk exposure.
●Collaborating with sales and marketing teams to assess customer creditworthiness and establish payment terms.
●Implementing automated invoicing and payment reminder systems to improve cash flow and reduce overdue accounts.
Jun 2016 - Dec 2018
Nairobi, Kenya
Credit Control Assistant
AAR Healthcare (K) Ltd
●Managed invoicing, debt collection, and account reconciliation, ensuring adherence to receivables policies.
●Monitored customer accounts for irregularities, researched and resolved payment discrepancies, and initiated collection efforts.
●Developed and maintained an effective filing system, facilitating timely audits and sign-offs.
●Conducted credit risk assessments on new and existing customers to minimize bad debt exposure.
●Collaborated with the finance team to streamline invoicing processes and improve cash flow management.
●Provided regular reports to management on accounts receivable aging and outstanding debts for strategic decision-making.
Notable Career Achievements
●Established and maintained an efficient filing system, expediting the audit process.
●Successfully recovered long-overdue company debts.
●Ensured timely reconciliations, facilitating prompt sign-offs.
Education and Qualifications
January 2024 – August 2024
Diploma in Public Relations – Pass
Alison Online School
2010 to 2013
Nakuru, Kenya
Bachelor of Business Management and Information Technology (BBMIT)
Kabarak University
2005 –2008
Nakuru, Kenya
Kenya Certificate of Secondary Education (KCSE) B-
St. Clare Girls Secondary
Professional and Industry Certifications
Apr 2022
Microsoft Excel - Data Analysis with Pivot Tables
UDEMY
Mar 2021
Credit and Collection Strategies
Credit and Debt Management Services Ltd
Hobbies and Interests
Reading Traveling Photography
Referees
Cliff Chirchir
Data Analyst: Nation Media Group Plc.
e: **************@*****.***
Felix Obel
Credit Controller: AAR Healthcare (K) Ltd
e: *********@*****.***
Daniel Uvuyi
Managing Director: Vigil Eye Security Ltd - Nakuru
e: ***********@*****.***
Contact this candidate