Store Manager Data Entry

Stacey M. Haswood

PO BOX ****

Yahtahey, NM *****

*********@*****.***

Phone: 505-***-****

SUMMARY:

I would like to obtain a job where I can utilize my skills to help benefit the company and myself and would like to learn more skills.

PROFESSIONAL EXPERIENCE:

November 2023- Love’s Travel Center

Present. Operations Manager

Focus on operations of facility. I have strong communication skills and the endurance to handle multiple jobs. Manage daily operations of business, customer focused,

Data entry, stay aware of budget and staff management. Analyze financial reports, assist with hiring processes. Train and coach employees.

October 2022- Five Below

July 2023 Store Manager

Maintain daily operations of store, keep an eye on PNL, hire, train, coach, terminate employees, adhere to company policy and standards, assist and resolve customer concerns and complaints, make sure our store is current to what corporate is expecting, work freight, cashier, scheduling, maintain a safe work environment for not only customers but employees as well. August 2021- Family Dollar

October 2022. Store Manager

Maintain daily operations of store, keep an eye on PNL, hire, train, coach, terminate employees, adhere to company policy and standards, assist and resolve customer concerns and complaints, make sure our store is current to what corporate is expecting, work freight, cashier, scheduling, maintain a safe work environment for not only customers but employees as well. September 2021- Hilton Garden Inn

November 2022 Banquet Server

Assist with preparing property for events. Setting up rooms, breaking downs rooms, assisting with any kitchen prep and serving guests for their events.

April 2020- Hilton Garden Inn

Sept 2020 Director of Sales

Managed and overseen sales operations for property. September 2020- Hilton Garden Inn

April 2021. Food & Beverage Mgr

Managed food & beverage operations of property. Including inventory and ordering of food and alcohol for property. Hired, trained, coached and terminated employees.

November 2017- Dollar General

May 2020 Store Manager

Maintain daily operations of store, keep an eye on PNL, hire, train, coach, terminate employees, adhere to company policy and standards, assist and resolve customer concerns and complaints, make sure our store is current to what corporate is expecting, work freight, cashier, scheduling, maintain a safe work environment for not only customers but employees as well. March 2017- Big Lots

November 2017 Assistant Manager

I was over the freight management team and the planograms. Made sure the store was set to what corporate expected. Open and closed the store assisted with setting sales, scheduling and payroll. Did nightly bank deposits and change orders. August 2016- Cocina de Dominguez

March 2017 GM Restaurant Manager

Ran daily operations of restaurant. Created spreadsheets to track food cost, ordered food, hired, trained, and coached personnel, did the schedules, and assisted with catering to various Navajo Nation offices. December 2015- Applebee’s

August 2016 Restaurant Manager

Assist general manager run the daily operations of the store. Make sure customers that come in are taken care of and if not resolved their issues and concerns to make the customer happy. Assist in BOH with cooking and prepping food for shift. Make sure we are up to standards for health inspector as well as Applebee’s standards and inspections. FOH, Market Manager as well as the People Manager for our location. Assist with inventory weekly. I watch labor percentages as well as food cost and liquor cost for store per shift.

June 2013- Wal-mart

November 2015 Asset Protection Manager

Control unexplained loss of merchandise and assist in improving profitability, coordinate job related activities for asset protection, detect, deter, investigate and resolves violations of company policies and criminal activities; manage facility level training and execution of asset protection and safety functions; investigated internal theft as well as external; assist with store events to make sure safety procedures were in place for customers as well as associates; worked closely with law enforcement on apprehensions; monitor safety and risk controls within the facility May 2012- Denny’s Restaurant

March 2013 Restaurant Manager

Maintained operation of restaurant. Daily bank deposits and bank runs as applicable assisted wherever needed i.e. cooked, assisted servers, assisted dishwashers, and assisted hostess. Ordered supplies and food for the restaurant, hired and dismissed employees, maintained labor percentage according to company standards August 2011- City of Gallup

April 2012 Utility Dispatcher

Dispatched water and electric crews to various calls, assisted customers when they called in for outages or various other calls January 2009- New Mexico Gas Company

August 2011 CSR II

Opened/closed accounts for new and existing customers, took utility payments, balanced cash drawer daily and did daily bank deposits, worked various credit reports to help minimize company’s bad debt, billing, edits, petty cash, employee reimbursement, dispatched service techs to various calls, assisted customers with their accounts, and had to adhere to PRC rules and regulations

Dec 2007- New Mexico Gas Company

January 2009 Operations Rep I

Measured yard lines and drew up customer contracts for field work on both customer side and construction side including staging material needed for jobs, opened/closed work orders and service orders was in charge of warehouse inventory and inputting into system, was accountable for all inventory and ordering supplies, assisted service techs in field work April 2006- New Mexico Gas Company

Dec 2007 CSR I

Opened/closed accounts for new and existing customers, took utility payments, balanced cash drawer daily and did daily bank deposits, worked various credit reports to help minimize company’s bad debt, billing, edits, petty cash, employee reimbursement, dispatched service techs to various calls, assisted customers with their accounts, and had to adhere to PRC rules and regulations

April 2004- City of Gallup

April 2006 Utility Dispatcher

Dispatched electric and water crews to various calls, assisted customers that would call in for outages or various other calls, assigned routes for meter readers, did edits on routes the meter readers would read for billing purposes Sept 2002- City of Gallup

April 2004 Data Entry Clerk

Opened/closed accounts for new and existing customers, daily bank deposits and balanced cash drawer on a daily basis, took utility payments for customers, was in charge of all incoming monies from various city entities and made sure was accounted for and balanced to gl ledger the did deposits for those accounts, reconciled bank statements, and assisted customers with questions or concerns regarding their accounts

EDUCATION:

1988-1992 Page High School

High School Diploma GPA 3.2

CERTIFICATIONS:

Customer Service Training Cert.

Servesafe Food Managers

HR & Payroll Management

Bookkeeping & Accounting

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