Quality Control Laboratory Technician

SM Suzanne Medrano

Exeter, California ***** 559-***-**** ********@*****.***

PROFESSIONAL

SUMMARY

Driven Quality Assurance Laboratory Technician with a proven track record at Saputo Cheese USA Inc., adept in meticulous record-keeping and critical thinking. Excelled in ensuring product compliance through expert chemical handling and instrument calibration, significantly enhancing quality control processes. Demonstrated exceptional adaptability and attention to detail, contributing to continuous improvement in laboratory operations. SKILLS Good laboratory practices

Sample Preparation

Meticulous Record-Keeping

Chemical Handling

Instrument Calibration

Quality control knowledge

Test result analysis

Quality Control

Quality focus

Equipment Maintenance

Process Inspections

Equipment Calibration

Statistical Analysis

Chemical Mixing

Attention to Detail

Critical Thinking

Quality Issue Identification

Adaptability and Flexibility

Attentive and Observant

Safety Compliance

Safety Procedures

Functional Testing

Quality Control Data Compilation

Data Entry

Finished Goods Inspection

Documentation

Product Inspection

Materials inspections

Laboratory Equipment Calibration

Product Inspections

Corrective Actions

Test Results Interpretation

Audit Assistance

Materials Testing

Sampling procedures

Testing Procedures

Performance Testing

Corrective Action Implementation

Testing Documentation

Data Capture and Analysis

Environmental Sampling and

Testing

Sampling protocols

Materials Analysis

Testing protocols

Report Preparation

Stability sampling

Outside Testing Coordination

WORK HISTORY QUALITY ASSURANCE LABORATORY TECHNICIAN 03/1995 to 01/2024 Saputo Cheese USA Inc. Tulare, CA

Performed daily activities in the laboratory department to ensure optimum efficiency and quality of plant operations. I was responsible for the accurate analysis of products and ingredients during all phases of production to ensure adherence to specifications for quality and Food Safety. Responded to quality problems and pursues and implements remedies to such problems under the direction of the Laboratory Manager. Performed various laboratory functions such as moisture, salt, pH, butterfat and microbiological analysis. Sent samples to outside or corporate labs for additional analysis. Informed production immediately of off-specification products. Verified that all products meet specifications and quality standards. Reviewed equipment for compliance with operating standards and informed management of variances noted. Accurately and efficiently operated lab computer systems. Daily calibrations of lab equipment. Handled multiple demands and shifting priorities. Demonstrated good interpersonal communication skills. Adheres to established record keeping procedures and methods. Complied with all quality system and regulatory requirements. Demonstrated integrity in all business activities with internal and external customers. Demonstrated a consistent level of attention to detail adheres to laboratory safety policies.

CHEESE TECHNICIAN 06/1993 to 12/1994

Sierra Dairy Laboratory Tulare, CA

Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Trained new technicians on standard operating procedures, ensuring consistency across the team.

Performed troubleshooting and diagnosis on malfunctioning equipment. Maintained compliance with regulatory standards and safety requirements. Performed testing on cheese samples such as moisture, salt, pH, and butterfat.

ASSISTANT STORE MANAGER 06/1992 to 02/1993

Jiffy Trip Fairview, OK

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Rotated merchandise and displays to feature new products and promotions.

Managing inventory, ordering merchandise, and tracking progress towards objectives.

MEDICAL RECORDS CLERK 10/1990 to 09/1991

Riverside General Hospital Riverside, CA

Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.

Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

Processed medical records requests from outside providers according to facility, state, and federal law.

Scanned medical records in digital format for easy retrieval and accessibility.

SENIOR CUSTOMER SERVICE REPRESENTATIVE 07/1988 to 10/1990 American General Financial Services Placentia, CA Provided backup support during peak periods or staff shortages to ensure seamless service delivery to clients at all times. Established strong rapport with customers, fostering long-term relationships and repeat business.

Resolved customer service issues using company processes and policies and provided updates to customers.

Demonstrated excellent multitasking abilities by managing multiple concurrent tasks while ensuring timely completion. Processed routine transactions like deposits, withdrawals, check cashing, and loan payments.

EDUCATION None General Education

College of The Sequoias, Visalia, CA

General Education 05/1985

Ringwood High School, Ringwood, OK

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