Laticia Griffin
**** ******** **** **. ***. ***
Charlotte, NC 28205.
*********@*****.***
Medical Office Assistant with 15+years experience with multi-physician, private and hospital settings and five + years experience as a Medical Secretary/Receptionist. Also previous call center experience providing excellent client care.
Skills include but not limited to:
— Medical Office Management
— Medical Billing & Coding
— Medical Records Management
— Data Entry (65 WPM)
— Bookkeeping & Filing
— Taking Patient Vitals
— Blood Draws
— Injections
— Patient Scheduling
— Ancillary Testing
— Patient Education
— HIPAA & JCAHO
Also educated in: OSHA training, Patient safety, Patient preparation, and Sterilization. Professional development, Pharmacology, Medical Terminology, Anatomy and Physiology,Business Communications, Research and report writing and computer technology.
Education
Medical Assistant Diploma - King’s College
2010 Charlotte, NC GPA 3.98
Medical Receptionist/Secretary Cert. - CPCC
2003 Charlotte,NC GPA 4.0
Medical Coding & Billing Cert. - UNCC
2008 Charlotte,NC GPA 3.9
High School Diploma - Independence
1996 Charlotte,NC GPA 3.9
Awards and Recognition
Dean’s List,Dean’s List of excellence
King’s College 2009-2010
National Art Honors,FHA,DECA.
Independence High school 1993-1996
Volunteer work:
Arts and Science Council, Make a wish, United Way, Levine Children's, Operation Christmas Child, Angel Tree, and the Latin American Coalition. Talent shows to fundraise and sing the National Anthem at Knights Stadium for Pink Night.
Professional Employment
Charlotte Radiology Aug. 2023-July 2024/ NO LONGER NEEDED
PATIENT CARE REP.
Provided front desk, admin and Clerical assistance to Radiology patients.
Atrium Health April 2022 - June 2023/ HOURS DIDN'T WORK OUT.
HIM QUALITY SPECIALIST MED REC.
Provided quality organization of medical records.
Ettain Jan 2022-April 2022 TEMP POSITION
ATRIUM EPIC TRAINER ASSISTANT.
Provided EPIC training assistance for Atrium EPIC transition over.
Chime Aug 2021-Jan 2022 LEFT FOR BETTER OPPORTUNITY.
PATIENT SCHEDULER
Provided services for scheduling Mammography appointments.
Fresenius dialysis July 2020-Nov2020/ COVID DOWNSIZED
DIALYSIS TECH
Provided clinical assistance for dialysis patients.
Novant Health Nov. 2018 Dec 2019 /NOT ENOUGH HOURS.
Medical Unit Receptionist I.C.U. Part Time weekender
Provided administrative and secretarial assistance in hospital environment, specifically two intensive care stations.
Contract work
Comforcare Oct. 2015-2019
Home Health Aide/Companion PRN
Provide home health care for elderly, dementia and alzheimer patients.
OrthoCarolina
Charlotte, NC Nov.2014-April 2015 PRN/Temp
Patient Specialist / MRI Tech Assistant
Provided scheduling assistance for patients in the MRI department.Also trained as a MRI Tech assistant in MRI procedures.
Concentra Medical Center
Charlotte, NC, Dec.2013-May 2014 PRN/Temp
Medical Office Specialist
Provided Administrative and Clinical assistance for multi-physician facility in the front and back office.
FirstCare Medical
Monroe, NC, Sept. 2010-Sept.2011 /COMPANY DOWNSIZED
Medical Office Specialist
Provided Clerical and Clinical assistance for Front and back office.
CMC Mercy Hospital
Charlotte, NC, May. 2003-Aug.2008/ LEFT TO BETTER EDUCATION.
Medical Secretary/Receptionist
Managed multiple floors in hospital environment, specifically telemetry and Surgical intensive care unit.
REFERENCES – Available upon request