Customer Service Package Handler
Resume:
Alexandria Sturtz
**+Years In Customer service
Irving, TX 75038
***************@*****.***
Quality focused and committed to approaching administrative tasks with accuracy and attention to detail. 5 years' experience in Assistant Management. Experienced boosting sales and increasing profits by motivating staff and assisting customers. Outgoing and bubbly personality. Committed to boosting team morale. I love to meet new people and interact with customers. Great under pressure and, in difficult situations.
Authorized to work in the US for any employer
Work Experience
Money services and customer service center
Walmart - Irving, TX
March 2022 to December 2023
Deal with problem solving quick on my feet and customer service satisfaction. Face of the company store front and dealing with large amounts of money and fraud . Package Handler
FedEx Ground - Schertz, TX
March 2022 to October 2022
warehouse work on van lines tasks include organizing and scanning packages into FedEx system then placed on a main line van to be delivered
Call Center Representative
Contax360 Bpo Solutions - Austin, TX
January 2016 to March 2022
Answering inbound calls, customer service, including troubleshooting and entering payment info for major companies, as well as self contracted inbound calls regarding political surveys Live in Nanny/ Housekeeper
Self Employed Paid by Single party - Austin, TX
January 2017 to September 2020
Daily tasks include full house cleaning and upkeep, laundry, feeding and caring for small children, cooking, organizing, interaction with my clients and their children. Assistant Manager
Promise Pizza - Round Rock, TX
August 2011 to January 2017
Maintained inventory accuracy by counting stock-on-hand. Delegated daily tasks to team members to optimize group productivity. Organized schedules, workflows and shift coverage to meet expected business demands. Enforced company policies and procedures. Oversaw team development according to industry service standards to further customer loyalty. Answered Phones, took orders with accuracy, worked front end cash register. Talked one on one to customers. Systems Administrator
Ibm System Administrator Apex Systems E Ibm Corporation - Austin, TX February 2013 to August 2016
Intelligent workflow management Al Blockchain management immediate problems across multiple workspace functions and optimizing business proceses and helping them transform on a global scale call interface problem solving trial and error help tech remotely to solve problems with customers and inside the company
Cashier
Walmart - Round Rock, TX
February 2010 to November 2011
Resolved issues with cash registers, card scanners and printers. Customer service. Handling cash and payment. Basic math knowledge. Observed company return policy when processing refunds, including inspecting merchandise for wear or damage. Worked at many departments throughout the store. Customer service desk, electronics, sporting goods, fabrics, Photo shop. House Cleaning
Gayle’s Clean Sweep - Round Rock, TX
March 2007 to January 2010
Fast pace environment, customer service interactions daily. Top to bottom cleaning service. Dusting, laundry, making the bed, baseboard wipe down, blinds wipe down, full bathroom cleaning, full kitchen cleaning, vacuum, mopping, folding laundry, organization. Attention to detail. Education
GED
John B Connally High School - Austin, TX
Skills
• 15 years customer service
Problem solving
Quick learner
Works well under pressure in fast-paced environment Relationship building
Experienced money handling
Assistant management experience
Proficiency with Microsoft
Experience with using automated telephone answering Phone etiquette
Summery
Quality focused and committed to approaching administrative tasks with accuracy and attention to detail. 5 years’ experience in Assistant Management. Experienced boosting sales and increasing profits by motivating staff and assisting customers. Outgoing and bubbly personality. Committed to boosting team morale. I love to meet new people and interact with customers. Great under pressure and, in difficult situations.
• Cash register
• Customer service
• Sales
• Basic Math
Contact this candidate