Customer Service Legal Assistant
Resume:
JULIET RAMIREZ
Marble Falls, TX 78654
**********@*****.***
Skills Summary
Skills include phone etiquette, computer literacy, customer service, Microsoft Office, Microsoft Word, Outlook, MyCase, Excel, scheduling, appointments, filing, document drafting, communicating with clients, conflict resolution, guest services, reservations, payroll and payroll taxes, administrative paperwork
Education
University of Texas at San Antonio/ 2006-2007
Austin Community College/ 2021-Present
I am currently working toward my associate’s degree in paralegal studies
Experience
Gill Law Group, PLLC
Legal Assistant / 2021-2024
Assisted with scheduling client conferences and new client consults for criminal defense, family, and probate law firm. Drafted and e-filed documents for senior attorneys. Kept calendar up to date with upcoming court dates and conferences. Responded to emails.
Creekside Camp & Cabins
Property Manager / 2014-2021
Managed vacation rental property with nine units. Cleaned and reset units for guest arrival. Answered phone and took guest reservations. Managed social media. Handled payroll, bookkeeping, and quarterly reports. Fielded guests requests and complaints. Managed online platforms (Airbnb, VRBO, etc.). Responsible for filing and other administrative duties.
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