Medical Assistant Substance Abuse Counselor referral Coordinator Admin
Resume:
Amanda Osuna
Surgery Referral Coordinator Certified Medical Assistant Administrative and Clinical CCMA CMAA Certified Substance Abuse Counselor CADC
Twentynine Palms, CA 92277
************@*****.***
• Helping others helps me. My objective is to be part of a dedicated dynamic & diverse team that genuinely enjoys helping others and gives careful consideration to the lives they are going to effect. In my own personal journey I had a few really great mentors and I acquired many skills and learned a lot however I feel I still really know nothing because there is no end to the things that can be learned. I love to remain teachable and hungry to learn new things.,
• I feel that I have alot to offer Im comfortable working with a group or alone I need little to no supervision I'm a self starter excellent listener,I can build a good repore with those around me from peers to volunteers i aim to keep our clientele happy and the way I do that is being a great team player. I take accountability for my actions Im open minded I appreciate corrective criticism, I take initiative, I don't mind hard work & honest work from start to finish I'm mission minded and focused I can delegate and take direction I'm assertive and know how to establish healthy boundaries I lead by example and lastly I would like you to know that optimism humility and positivity is the way I choose to live my life on or off the court. Thank for your time, I hope this letter will give you a bit of insight to my character and personality and if You feel im a good candidate for the position then great let's do this! Either way I'm very greatful you took the time to read this and consider me. I Thank you and have a better day than yesterday. .
• I have 15-20 yrs experience in REFERRAL COORDINATOR Clinical, Medical Assisting, and Certified in Counseling Outreach Sevices Substance Abuse Counselor CADC
• Amanda C. Osuna
• ************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Orthopedic Spine Surgery Referral Coordinator Certified Medical Assistant Administrative and Clinical
Bergey Spine Institute-Colton, CA
April 2009 to September 2019
• Obtained proper authorization for major Anterior and Postierer Lumbar Spine Surgeries
• Communicated daily with multiple drug reps and post surgical facilities like physical therapy and obtained proper authorization for DME Equipment needed
• Informed patients details of post op and pre op
• Conducted and assisted in doing pre op.
• Communicated with adjusters from their insurance company to obtain authorization. Providing letters of medical necessity to insurance companies such as Anthem Blue Cross ECT. .
• Cast removal
• I kept track of large amounts of information and maintain an orderly appearance.
• Communication: I utilized excellent written and verbal communication skills, and was able to deal with patients frequently.
• Multitasking: multitask and prioritize efficiently.
• Attention to detail:detail-oriented and able to manage large amounts of information in a clear, thorough manner.
• Customer service: I utilized my excellent customer service skills.
• Microsoft Office Suite: proficient in Microsoft Office Suite.
• Fast-paced environment able to work in a fast-paced environment.
•
Substance Abuse Counselor CADC I
Whiteside Manor Residential Treatment Facility-Riverside, CA 2009 to 2012
I was taught key responsibilities: and utilized all of my aquired skills I learned from class to internship And CADC meetings and I applied them here.
Assessment: Meeting with clients to evaluate their substance use issues and overall health. Treatment planning: Developing individualized recovery plans and setting goals for clients. Counseling: Providing individual and group therapy sessions to help clients overcome addiction. Education: Teaching clients coping mechanisms and strategies to modify problematic behaviors. Family support: Counseling families and providing resources to help them support their loved ones. Crisis intervention: Assisting clients in crisis situations or during relapses. Referrals: Connecting clients with support groups and other necessary resources. Progress monitoring: Tracking clients' progress and providing updates to relevant parties, such as courts. Aftercare planning: Developing ongoing support plans to help maintain sobriety. Collaboration: Working with other healthcare professionals as part of an interprofessional team to provide comprehensive care.
Documentation: Maintaining accurate records of client interactions and treatment progress Certified Medical Assistant Clinical and Administrative CCMA CMAA Referral Coordinator
Vista Medical Group-Corona, CA
2001 to 2011
• Referral Coordinator obtained proper authorization for DME Equipment needed and procedures nec for patients recovery.
• Obtained proper authorization for pain management and many other specialists
• Record patient history and personal information
• Measure vital signs
• Administer injections or medications
• Schedule patient appointments
• Arrange for hospital admissions and laboratory services
• Perform basic laboratory tests
• Assist physicians during minor surgical procedures.
• Verify the patient’s identity. Some examples of acceptable identifiers include the patient’s name, date of birth, and hospital number.
• Acquire a sample from the patient. Treat all biological material as potentially hazardous and follow your facility’s guidelines.
• Process the specimen as required by your facility or employer.
• Store the specimen. Appropriate storage is critical to maintaining the integrity of the specimen and, therefore, the test results
Education
Certified in Substance Abuse Counseling CADC 1
InterCoast Colleges-Riverside - Riverside, CA
March 2008 to November 2009
Internship White side Manor in Substance Abuse Counselor InterCoast Colleges-Riverside - Riverside, CA
2008 to 2009
Certified in Administrative Medical Assisting CMA
Educational Options Center - Riverside, CA
April 2006 to 2008
Certified in Clinical Medical Assisting CMA
Educational Options Center - Riverside, CA
2006 to 2008
Riverside Community College in Anthropology Physical and Cultural Riverside City College - Riverside, CA
January 2001 to November 2003
San Bernardino County Museum (Anthropology Laboratory) in Cultural and Physical
RCC Riverside City College - Redlands, CA
2001 to 2003
Skills
• Addiction Counseling
• Individual / Group Counseling
• Crisis Intervention
• Case Management
• Group Therapy
• Patient Care
• Experience Administering Injections
• Motivational Interviewing
• Crisis Management
• Social Work
• Intake Experience
• Conflict Management
• Groundskeeping
• EMR Systems
• Cognitive Behavioral Therapy
• Mental Health Counseling
• Vital Signs
• Management
• Laboratory Experience
• Medical Records
• Tutoring
• Administrative Experience
• Supervising Experience
• Behavioral Health
Certifications and Licenses
Certified Medical Assistant
CCMA Certification
Certified Substance Abuse Counselor
June 2009 to Present
CADC
May 2009 to Present
certification in substance abuse counseling signifies that I have met rigorous standards of education, experience, and ethical practice, and it is recognized by national and international bodies dedicated to maintaining high standards in the field of addiction counseling. CPR Certification
Assessments
Teamwork: Interpersonal skills — Proficient
August 2024
Responding to challenging team situations at work
Full results: Proficient
Scientific research skills — Proficient
August 2024
Formulating research questions and interpreting data Full results: Proficient
Home health aide skills — Proficient
September 2024
Providing care to patients in a home setting
Full results: Proficient
Cleaner fit — Proficient
August 2024
Measures the traits that are important for successful cleaners Full results: Proficient
Clinical judgment — Proficient
August 2024
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient
Case management & social work — Proficient
August 2024
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Administrative assistant/receptionist — Proficient August 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
August 2024
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
August 2024
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
August 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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