Customer Service Executive Assistant

**Somesi Michael**

*Address:* House **, Zone * Oteyi Garden Estate Omonile, Lagos, Nigeria

*Phone:* 091********

*Email:* ****************@*****.***

*Nationality:* Nigerian

*Date of Birth:* 31.08.1998

*Gender:* Male

**Summary:**

Experienced professional with a B.Sc in Mass Communication and a proven track record in sales and customer service. Skilled in business development, communication, and interpersonal abilities. Strong language skills and deep understanding of subjects through thorough research. Dedicated to high-quality work, meeting deadlines, and providing outstanding customer service.

**Experience:**

- **Vanguard Newspaper** (Aug 2018 – Dec 2019)

- News Reporter

- Conducted research, gathered data, interviewed key persons, and wrote articles.

- Managed broadcasting duties and news writing.

- **Mountain Top Studio** (Jan 2019 – Aug 2020)

- Telecommunication

- Collaborated with clients and operated production equipment.

- **Jonnef De-jays Nigeria Limited** (Sept 2020 – Nov 2021)

- Personal Executive Assistant

- Organized daily activities, handled professional documents, and monitored employer activities.

- **Center Pocket** (Nov 2021 – Feb 2022)

- Customer Service/Book Keeping

- Maintained documents, performed data entry, and communicated with customers.

- **Leadway Assurance** (May 2023 – Nov 2023)

- Financial Consultant

- Assisted individuals in financial planning and educated on insurance benefits.

- **Adelle Beauty Studio** (Nov 2023 – Mar 2024)

- Digital Marketing Specialist

- Conducted market research, analyzed campaign effectiveness, managed website and social media channels.

**Education:**

- BSc Mass Communication, Mountain Top University (Nov 2016 – Nov 2021)

**Skills:**

- Active listening

- Communication

- Collaboration

- Attention to detail

- Adaptability

- Conflict resolution

- Content management

- Creativity

- Customer Service

- Critical thinking

- Decision-making

- Emotional intelligence

- Interpersonal communication

- Leadership

- Management

- Marketing

- MS Office

- Organization

- Planning and coordination

- Problem solving

- Self-discipline

- Self-motivated

- Teamwork

- Time management

- Research skills

- Writing

**Publications:**

- Understanding the Increased Risk of Strokes in Bathrooms (Mar 2024)

- Celebrating the Vibrant Tapestry of the Black Community (Jan 2024)

- Combating Poor Eating Habits: A Path to Healthier Living (Nov 2023)

- The Consequences of Poor Nutrition: A Closer Look at the Impact of Not Eating Well (Dec 2023)

- The Use Of Robot In The Revolution Of Labor Patterns (Sept 2023)

- Dementia (Feb 2024)

**Hobbies:**

- Blogging

- Community involvement

- Exploring other cultures

- Listening to music

- Marketing

- Photography

- Volunteering

**Signature:** Somesi Michael

This resume showcases a diverse skill set and a strong background in communication, customer service, and marketing.

Contact this candidate