Human Resources Customer Service

Carol Nelson

Jenks, OK

***********@******.***

+1-918-***-****

Work Experience

Human Resources Manager

Kings Cleaning Co - Coffeyville, KS

May 2020 to December 2023

• Hire staff as needed

• Interviews

• New employee benefit on boarding

• Staff evaluations

Parts Specialist/Delivery Driver

Oreillys Auto Parts Store - Coffeyville, KS

July 2022 to November 2023

• Customer service

• Pull and load parts for for deliveries

• Deliver parts in a timely but safe manner

• Collect payments

• Daily balancing and depositing

• Stock and face all store shelves

• Drive the hub delivery truck to other stores to pick up or deliver stock transfer parts for Bartlesville OK,Coffeyville,Parsons,Indepence and Chanute Ks

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Bartender

VFW - Coffeyville, KS

July 2020 to September 2023

• Customer service

• Maintain a clean, comfortable, relaxing environment

• Make drinks

• Collect payments

• Daily balancing and deposits

• Stock

PSR Specialist

Saint Francis Health System - Tulsa, OK

September 1998 to May 2020

• Check in /out patients

• Verify insurance benefits

• Retain authorization if needed

• Schedule follow up appointments

• I worked in several specialty offices, OB/GYN, Family Practice,Pediatrics,

• Cardiology as well as Urgent care

Education

High school

Okmulgee High School - Okmulgee, OK

September 1984 to May 1988

Skills

• Data entry

• EMR systems

• Human Resources Management

• Workers' Compensation

• Benefits Administration

• Employee Orientation

• Human Resources

• Performance Management

• Change Management

• Recruiting

• Employee Evaluation

• Conflict Management

• Management

• Interviewing

• Office Management

• Human resources

• Conflict management

• Analysis skills

• Payroll

• Customer service

• Supervising experience

• Sales management

• Google Docs

• Quality control

• Inside sales

• Sales

• Medical terminology

• Office management

• Driving

• Property management

• Front desk

• Bartending

• Upselling

• Typing

• Parts delivery

• Delivery driver experience

• Team management

• Employment & labor law

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• ADP

• Microsoft Office

• Organizational skills

• SharePoint

• HRIS

• Communication skills

• ATS

• Computer skills

• Retail sales

• Leadership

• Telemarketing

• FMLA

• FDA regulations

• Performance management

• Employee orientation

• Technical sales

• Negotiation

• Account management

• Continuous improvement

• Retail management

Certifications and Licenses

Driver's License

Bartender License

Food Handler Certification

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