Brenda Little
Orlando, FL ***07
Mobile: 469-***-****
Email: ***********@*****.***
Work Experience:
FCCPAC
Orlando, FL 32814
Account Management Tech(this is a federal job)
Manager: Amanda Ashworth 407-***-****)
Ok to contact this Manager: Yes
Review Insurance denials on Third Party Claims. Utilize various programs including VISTA, Huron, carrier websites, CPRS, JLV medical records to clear denials and send for reconsideration, decrease bills depending on denials, transfer to various other departments for processing. Experience in Microsoft office, including outlook, excel, word and Microsoft Teams. Training and experience in FMS batch processing, PNC communications routing. Attends ongoing training courses for more productive output. Awarded Special contribution award by Director for ARP project.
Veteran Services Supervisor (this is a federal job)
Manager: Duaneda Brown 407-***-****)
OK to contact this Manager: yes
Oversee multiple technicians ensuring that productivity standards are met, certified and approved/denied leave requests, provided various trainings for
numerous processes Veteran Services is responsible for, ran various weekly and monthly reports, attended meetings on process changes and improvements. Point of contact for numerous test programs, providing updates on changes, provided monthly quality assessments on technicians, provided guidance on improvement opportunities. Completed yearly performance ratings with guidance on improvement opportunities. Answered complex issues dealing with Veterans.
MSCPAC/North Texas VA
4500 S Lancaster Rd
Dallas, TX United States
08/28/2020-
Present
Hours per week: 40
Series: 304
Pay
Plan: GS
Grade: 7
09/01/2019-
8/28/2019
Hours per
Week: 40
Series: 303
Pay
Plan: GS
Grade: 9
04/2012- 9/1/2019
Hours per week: 40
Series: 0303 Pay Plan: GS Grade: 7
Facility Revenue Tech (This is a federal job)
Supervisor: Vianka Bush
Okay to contact this Supervisor: Yes
Run a variety of reports related to patient billing, co-payments and third-party insurance reimbursement. Handle walk-in patient billing issues. Co-ordinate with various departments concerning medical records, release of information, accounts receivable and third-party billing. Work with Vista, CPRS, DSSROI, outlook, MS Excel, and Stockamp programs. Order supply for office. Print UPS labels for mailing. Participant in Coordination of Benefit project, Participant in Emailing Bill Cancelation project, Choice Billing Point of Contact for North Texas facility, participant in AOD clean-up project. HEC Eligibility Point of Contact for NTX facility, Awarded Director special contribution award for work on COB project that became national standard.
STADIUM PEOPLE 4/2013-
1 Cowboy Way 9/2017
Arlington, TX United States
Call Center/ Customer Service Booth/Wheelchair Escort
Supervisior: Charles Stewart/ Michael Rerdon (captain) 817-***-****
Okay to contact this Supervisor: Yes
Answered Multi-line phone system, logged incoming calls into computer, gave information as needed to Customers at events, logged Lost and Found into computer system, Gave detail instructions to incoming questions on the phone for events. Used wheelchair to transport Customers to and from their seat locations for events.
MSCPAC
Smyrna, TN United States
08/2010- 04/2012
Hours per week: 40
Series: 0303 Pay Plan: GS Grade: 6
Medical Reimbursement Tech (This is a federal job)
Supervisor: Stephanie Mooneyham 615-***-****)
Okay to contact this Supervisor: Yes
create and bill outpatient claims to third party insurance for reimbursement to the VA. Specializing in Fee and Prosthetics, regional counsel, fee and facility dialysis billing for VISN 9.
North Texas VA Healthcare System
Bonham, TX United States
08/2007- 08/2010
Hours per week: 40
Series: 0001 Pay Plan: GS-4
Voucher Examiner/ADPAC (This is a federal job)
Supervisor: Yann Garcia 214-***-****)
Okay to contact this Supervisor: Yes
Scanned documents into FBCS Doc Manager system, made payments on Fee basis claims to outside vendors, tracked data and created numerous spreadsheets and programs to track various documents. Submitted several monthly reports to business office chief and supervisors. Tracked time and leave for 20 employees and entered data into Vista program., handled time-card duties for fee department, entered consult information into FBCS and Vista system from Cprs fee basis consults.
Wal-Mart
Chambersburg, PA
10/2003- 04/2007
Hours per week: 20
Pharmacy Tech
Supervisor: Brad Ocker 717-***-****)
Okay to contact this Supervisor: Yes
Input new prescriptions, input insurance information, fill medicines, answer customer questions, log out prescriptions, cashier, stock shelves.
Summit Cancer Services
Chambersburg, PA
01/2005 - 03/2007
Salary: 21,000.00 USD Per Year
Hours per week: 40
Medical Secretary/Transcription
Supervisor: Dixon Barthel 717-***-****)
Okay to contact this Supervisor: Yes
input patient information, verify insurance information, schedule appointments, answer multi-line phone system, transcribe dictation for 5 doctors, build charts with information from EMR system, track patient information for mailing lists.
Education:
Penn Foster Scranton, PA United States
Professional: 1/2019 to 10/01/2019
GPA: 4.0
Major: HR specialist
Relevant Coursework, Licenses and Certifications:
Work with individuals to further their employment opportunities
Penn Foster Scranton, PA United States
Professional 04/2009
GPA: 4.0 of a maximum 4.0
Major: Pharmacy Tech
Relevant Coursework, Licenses and Certifications:
Preparation for pharmacy tech certification test, medical terminology.
Thompson Institute Chambersburg, PA United States
Technical or Occupational Certificate 02/2004
GPA: 4.0 of a maximum 4.0
Credits Earned: 60
Major: Medical Billing and Coding Specialist Honors: Magna Cum Laude
References:
Name
Employer
Title
Phone
Henry Butler*
Lawanda Williams-Mizell*
Dept of VA
Dept of VA
Facility Revenue
Veteran Services
*****.******@**.***
*******.********-*******@**.***
Anesia McShan
Dept of VA NTX
Facility Revenue tech
469-***-**** ******.******@**.*** Indicates professional reference
Additional Information:
WS word, WS works, Excel, Meditech, PCN network, medisoft, typing speed 60 wpm, multi-line phone system, Linear dictation system, copier machine, fax machine, FBCS, DSS Doc Manager, Vista, CPRS, Scan Pro, Stockamp/Huron, Lean Six Sigma Yellow Belt, Lean Six Sigma Green Belt, FPPS POC for Choice, HEC enrollment site, Cigna carrier website, PNC/Pinnacle website, JLV medical records, Microsoft Teams, FMS Austin, PNC communications, Director’s special contribution award (6/2021) for ARP project