Customer Service - Cashier
Resume:
Maleena Cherput **** Crumpton S
Laurel, MD *****
**********@*****.***
EXPERIENCE
Cava, Hanover MD — Team Member
May 2024 - July 2024
Food Preparation: Prepare ingredients and assemble dishes according to Cava's recipes and standards.
Customer Service: Greet and assist guests in a friendly and efficient manner, ensuring their needs are met and questions are answered. Order Management: Receive and process both online and in-person orders accurately and efficiently.
Team Collaboration: Work closely with teammates to ensure smooth operations and excellent service delivery.
Cleanliness and Sanitation: Maintain a clean and organized workspace, following food safety and sanitation guidelines.
National Driving School/Arumi Tag & Title, Laurel MD — Front Desk Receptionist
October 2023 - March 2024
Customer Service: Greeted and assisted students and visitors courteously and professionally, addressing their inquiries and directing them to the appropriate resources.
Appointment Scheduling: Managed and coordinated appointments for driving lessons and tests, ensuring accurate scheduling and timely communication with instructors and students.
Phone and Email Communication: Handled incoming calls and emails, providing information about our services, scheduling appointments, and addressing customer concerns promptly.
Administrative Support: Assisted in maintaining student records, processing payments, and completing necessary paperwork accurately and efficiently.
Facility Management: Ensured the reception area and waiting areas were clean, organized, and welcoming for visitors and students. HoneyGrow, Hanover MD - Team Member
May 2023- August 2023
Customer Service: Provided friendly and efficient service to guests, ensuring their needs were met and inquiries were addressed promptly. SKILLS
Customer Service
Problem-Solving Skills
Adaptability
Computer Literacy
Critical Thinking Skills
Analytical Skills
LANGUAGES
● English
● Mizon
Food Preparation: Prepared ingredients and assembled stir-fry and salad bowls according to guests' specifications and HoneyGrow's recipes. Order Management: Managed customer orders accurately using POS systems, ensuring timely and accurate transactions. Team Collaboration: Worked collaboratively with team members to maintain smooth operations during busy periods, contributing to a positive work environment.
Cleanliness and Sanitation: Followed strict food safety and sanitation guidelines to uphold HoneyGrow's high standards of cleanliness and hygiene.
Product Knowledge: Maintained knowledge of HoneyGrow's menu items, ingredients, and seasonal offerings to provide informed recommendations to guests.
Cash Handling: Handled cash and credit card transactions accurately and securely, maintaining cash drawer balances.
EDUCATION
Montgomery College, Rockville MD - Biology Major
August 2024 - Present
Severna Park Evening High School, Severna Park MD February 2023 - May 2024
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