Warehouse Supervisor

Pervaiz Iqbal Khan

Address: **** ********* **** ******** ** 20109

Mobile: 214-***-****

E-mail: *********@*****.***

Objective

Passionate and dedicated professional with extensive experience in security and investigations, seeking to leverage skills in customer service and operational management at my new job. Eager to contribute to efficient queue management and uphold strict security protocols while delivering exceptional service to passengers. Committed to ensuring compliance with regulatory standards and enhancing the overall customer experience in a dynamic environment.

KEY TASKSsss

•Develop and manage full-time investigations processes, ensuring they are executed in sensitive and confidential manner and with the highest levels of efficiency and propriety,

•through the use of investigating tools and methodologies including:

•Conducting field enquiries (such as site visits and surveillance).

•Conducting interviews with potential witnesses and the subjects of investigations.

•Contacting various government and non-government agencies to obtain records as

•required during the course of an investigation.

•Conducting research into the background of individuals and companies that are

•related to an investigation.

•Researching and acquiring databases available locally and abroad that would assist in

•investigations.

•Conducting proactive topic-based research relating to the general background of an

•investigation.

•Manage the complaints system to ensure that all complaints communicated are carefully

•handled and appropriate follow-up action is taken.

•Manage the security and storage of information, evidence and documents related to

•investigations.

•In collaboration with the CEO and other technical officers, develop and implement

•appropriate policies and standards for the Commission

•Assist the CEO with the preparation of the Strategic Plan for the Commission.

•Liaise with internal and external parties including local law and other enforcement

•authorities, as necessary to ensure the effective and efficient functioning of the investigation

•process..

•Prepare concise and timely reports on activities related to investigations as required.

•8. Attend court and other legal proceedings to provide evidence on matters relating to the work

•of the Commission as may be required.

•Undertake any other related duties as assigned from time to time.

Education

Bachelor Of Education 1st Div. May 2016

Allama Iqbal Open University, Islamabad, Pakistan.

Profectional Qualification

•Basic police training.

•civil defense training.

•Crisis response team training from ATA ‘Anti-Terrorist Authority’.

•Anti-terrorist training course.

•VVIP Protection training program California, USA.

•Surveillance detection training Washington DC, USA.

•First aid certificate, USA Embassy Imamabad, Health Support Unit.

•First responder, WMD ‘Weapon of mass distraction’.

•CPRS & Medical Emergency responder.

•Basic FSNI ‘Foreign Service National Investigator’ Washington DC, USA.

•Advance course on Interview & interrogation techniques.

•Emotional intelligence leadership.

•Advance Essentials of interviews & hiring, interview techniques.

•Customer services, confrontation, and conflict.

•Anger management.

•Emotional intelligence and teamwork.

•Admin professional representing your boss.

•What is emotional intelligence.

•Domestic emergency committee.

•Crisis management training.

•Essential of interview and hiring behavior& interview techniques.

•Customer service confrontation and conflict/ • Membership in IEALA.

•BSR & SMITH System driving training.

•Achieving goals through perseverance and resilience.

•business continuity and disaster recovery planning.

•Professional knowledge about MS. Office, outlook etc.

Experience

Recent Job:

Worked as Cashier/Customer Service at Hillcity &Wood Lynchburg VA Aug-2022 to July 2024

Responsibilities:

•Asking for customer feedback

•Identifying customer needs

•Handle customer enquiries

•Attending training sessions

•Handling customer complaints

•Offering proactive assistance to the customers

•Resolving issues

•Communicate effectively with others in work environment and with the customers.

•Customer Assistance and Communication

•Miscellaneous Duties

Organization Duration

•Islamabad Capital police

Assistant Sub Inspector Sep 1997 to Sep 2004

•USA Embassy Islamabad

Supervisor Surveillance Detection Team Sep 2004 to Sep 2010

Foreign Service National Investigator Sep 2010 to Feb 2022

Technical Skills

•Sound managerial skills.

•Demonstrated ability to engage in Strategic Thinking.

•I have a very good knowledge of the Integrity in Public Life and Prevention of Corruption Acts of 2013, as well as other relevant legislation and regulations.

•Very good knowledge of acceptable investigative principles and practices.

•Thorough knowledge of related administrative policies and procedures.

•Exceptional knowledge of case preparation and management skills to oversee all aspects of the investigation team and their work.

•Exceptional knowledge of the criminal code, criminal proceedings and methods of evidencehandling, including testifying in court.

•Exceptional interview and interrogation skills to handle investigations involving both cooperative and hostile witnesses and subjects of investigations.

•Ability to use memory and analytical skills to successfully complete investigative assignments.

•Ability to pay attention to detail and to ensure accuracy and completeness of all investigative material.

•Very good interpersonal/relationship management skills.

•Conflict resolution skills.

•Teamwork and networking with a broad array of internal and external contacts at all levels (i.e., general public, law enforcement agencies, various government agencies).

•Demonstrated ability to work in stressful situations over long periods of time.

•Ability to multitask and to provide sound advice on investigative strategies

Achivements

•Best 25 Performance and best investigation officer awards and certificate during the police service.

•Class Certificates from inspector general of police Islamabad regarding best performance during anti-narcotics squad and recover large quantity of drugs.

•Mari tours honor Awards, franklin award and appreciation letters from different RSO.

•Group cash awards on good performance

Responsibilities

•Community policing & law enforcement.

•Maintain updated records about active criminals.

•Establish and maintain close working relationships with all other law

•Enforcement departments.

•Increase the efficiency in the reporting, analysis, storage, retrieval, and

•Exchange of such information; and undertake a continuing review of the narcotics

•Intelligence effort to identify and correct deficiencies

•Coordination and cooperation with federal and local agencies arrange

•Workshops designed to reduce the availability of illicit abuse-type drugs on the local

•Market through different awareness programmed

•Collect evidence and prosecution of major violators of controlled substance

•Laws operating locally.

•Evaluated information on which immediate enforcement action--arrests,

•Seizures, and interdictions--can be based.

•Investigative intelligence provides analytical support to investigations and

•Prosecutions to dismantle criminal organizations and gain resources. held investigation, produce evidence and used against the big guns to prosecute them in the court of law.

•Conduct raid and assist in raid planning.

•Maintain case to case weekly reports.

•Prepare reports regarding inspection of official equipment’s/vehicles lost,

•Broken, repairing etc.

•Conducts accident investigation and provide first aid, taking safeguard to

•Prevent further accidents.

•Interview principal and witnesses, written statements from driver’s witnesses and examine vehicle and roadways.

•Observing traffic control devices obstruction to view take necessary street Measurement.

•Safeguard the govt and private property.

•At crime scenes, they provide first aid, conduct preliminary investigation, gather evidence obtained from witnesses and testy witnesses in court.

•Interviews people with complaints and enquires, attempt to make the proper dispositions or direct them to the proper authorities.

•Conduct investigations (property and homicide) search for and preserve evidence question suspect and witnesses.

•Assist in interrogation and investigation involving female prisoner and juveniles.

PERSONAL ATTRIBUTES

•Highest standards of ethics

•Discreet and tactful

•Confidential

•Highly observant

•Meticulous

•People-oriented

•Results-oriented

•Honest and trustworthy

•Sustained positive attitude

•Excellent team player and leader

•Self-driven

•Flexible It will be provided upon request.

Refernces: It will be provided upon request

Contact this candidate