Customer Service Administrative Assistant
Resume:
JESSIE PUNKE
P
E
************@*****.***
A
Hampton, GA 30228
OBJECTIVE
EDUCATION
A dedicated and enthusiastic person committed to excellence and passion for continuous growth and development. I am willing to take on new tasks and am a fast learner. I am intrigued to take on challenging positions, where I can assist in in building and opening new possibilities within the workplace. I also take accountability as to finishing all work assignments from start to finish. My goal is to level up from training to other positions within the industry by expressing my skills and motivation through my assignments.
I am a well-organized office worker and am sure to be an asset to your company.
Henry County High School -2001
Andrew College-2001
Early Childhood and Development
Tarrant County College-2001
Associate of Arts
Bookkeeping Certificate
Griffin Tech
EXPERIENCE
May 2017 – July 2024
Group Coord Lead-Inventory Control Clerk – Exel / DHL Kraft
-Responsible for donation paperwork and submitting donation order forms.
-Building and scheduling returns forms for the consumer.
-Working with colleagues to complete daily tasks.
-Committed to Delivering Excellent customer service while working in a fast-paced environment.
-Responding quickly to meet customer needs and resolving discrepancies.
Jan 2016 – May 2017
Labeler / Auditor - Exel / DHL Good Year Stockbridge / McDonough
-Documenting all audit findings and preparing detailed reports for upper management to review.
-Maintaining accurate records of audit work for future references.
-Planning and performing audit functions by reviewing accounting ledgers, fiscal statements, and reports.
June 2015 – October 2015
Administrative Assistant II – Good Year Stockbridge / McDonough
-Maintaining detailed administrative protocol to improve accuracy and efficiency.
-Verifying and logging in deadlines in response to daily inquiries.
-Performing accounting duties as far as processing payroll as well as P&L.
-Performing admin rolls by filling all drivers DOT records and personal files.
April 2015 – June 2015
Office Worker – Staff Mark
-Lead position of keeping tabs on performance reports.
-Filling all company financial records and statements.
-Overseeing company drivers to make sure they had essentials needed in order to perform their roles.
-Lead in keeping pars for inventory as well as ordering needed supplies within budget projections on a regular basis.
October 2015 – April 2015
Bakery / Over Night Receiving / Meat Wrapper – Sam’s Club Sharpsburg
-Decorated cakes adhering to all food safety protocols for consumers on a time schedule.
-Receiving orders in person or over the phone for bakery questions and concerns.
-Assisting in checking in and inspecting incoming product from vendors.
-Experience in other areas of Food Worker areas including the meat department where I wrapped beef and packed fish.
-Responsible for going by first in first out when stocking inventory.
-Osha certified in operating forklift.
-Using forklift to unload and stage products.
COMMUNICATION
Throughout my work experience and education, I develop strong communication skills. I refer to myself as an overachiever, listener, and problem solver. Not to mention my excellent writing skills and one on one communication skills.
LEADERSHIP
I am a very creative problem solver. I know how to delegate assignments to the correct staff members to compete the tasks correctly. I am able to gain trust from co-workers and am able to diffuse any issues. I also refer to myself as tech savvy and willing to use more than one procedure to successfully finish assignments.
REFERENCES
[Available upon request.]
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