Customer Service Data Entry

Kester Godfrey

281-***-**** — ******************@*****.*** — Baytown, Texas 77520

OBJECTIVE

EDUCATION

Highly motivated and energetic individual with exceptional communication, time management, and customer service skills. Ability to use independent judgment, build strong rapport with customers and ability to motivate team members to achieve great results.

Some College, 1992

Lee College

Baytown, TX

High School Diploma, 1991

Ross S.

Sterling High

School

Baytown, TX

CERTFICATION

TWIC Card exp. 05/29/2028

KEY SKILLS

Attention to detail

Verbal and written

communication

Consistency

Interpersonal

Record-keeping

Data Entry

REFERENCES

Available upon request.

EXPERIENCE

01/2006-03/2023

Warehouse Worker • Wal-Mart Distribution Center • Baytown, TX Handled and processed freight in a safe and correct manner through the facility to the stores. Labeled freight, monitored inventory, calculated, and verified quantities using computers to maintain records and track shipments within high-volume warehouse environment. Loaded, unloaded, completed order fills, packed, and processed freight in an accurate and timely manner. Worked in a very physically demanding environment but maintained high focus on personal safety and the safety of others. Performed heavy lifting in extreme climates. Maintained a clean work environment to ensure safety and compliance. Ensured freight quality and integrity. Complied with company policies, procedures, and standards of ethics and integrity. Utilized freight handling equipment (forklift, pallet mover, swing-reach truck, and picker) in a safe and correct manner. Orientated and trained new employees on policies and procedures of the warehouse.

08/1997-05/2006

Teacher Aide • La Porte Independent School District • La Porte, TX Interacted positively with high school age students. Demonstrated patience and understanding while managing difficult students. Reinforced learning of materials or skills initially introduced by the teacher. Graded various papers and quizzes, made copies, and organized papers and workspace. Established comfortable, student focus, two-way communication that empowered students to enjoy the learning process. Maintained accurate and complete student records, and prepared reports on children and activities, as required by laws, district policies, and administrative regulations. Reported on student progress, behavior, and social skills to parent.

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