Customer Service Associate

LISA PUGH

Customer Service Associate

Emal Phone Number

*********@*****.*** 405-***-****

e Excellent communication/listening skills used in identifying and satisfactorily resolving issues that

bring about positive changes

¢ Computer literate using Point of Sales - POS software

e Exceeded departmental sales goals by 12%

© Computer literate: Holidex Plus, Profit Manager, Stromberg Payroll system, Count Me In payroll

system, Ceridian payroll system, Hotel Planner, Meeting Broker

Enthusiastic team leader with strong communication, interpersonal and organizational skill

Capable of managing multiple projects while meeting deadlines and objectives

¢ Demonstrated ability to initiate program ideas, problem solve, implement initiatives

Excellent proficiency in Microsoft Office Suite, including Access, Excel & PowerPoint

© Outstanding presentation and negotiation qualifications

Proficient in Word, Excel, Quickbooks, Peachtree; limited Access & Publisher

Work Experience

Oct 2021 - Dec Driver

2023

Uber Eats

Mustang, OK, United States

Worked taking orders directly to customers in a timely manner. Keep track

of sales and multiple orders. Keeping customers satisfied with service

provided through UBER EATS. Coordinated with GPS on phone program.

Nov 2015 - Jul Designated Hiter

2020

Walgreens

Oklahoma City, OK, United States

Customer information updating. Complying with OCA and working medical

information.

Education

ee

Jan 2001 - Jan Associate's Degree, Business and Social Skills.

2003 Blue River

Blue Springs, MO, United States

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