Medical Billing Administration

Carla J. Ross

Morgan State University; Bachelor of Art – Speech Communication.

National Healthcareers Association – Medical Billing and Coding; Medical Administration

SKILLS:

Cell 302-***-****

e-mail *************@*******.***

ICD-9, ICD-10, CPT coding

Revenue cycle management

Claim management

Learning Management systems

Classroom management

2023-present – Lead Instructor Champions by Kindercare

Assist with implementation of new school program for Kindercare. Receive necessary certifications for Early Childhood Education per directive. Gree and assist parents with sig-up and registration. Prepare lesson plans by seasonal schedule as prescribed. Direct and supervise elementary students in activities including art, reasoning and personal goals.

2017-2023 – Centura College; Norfolk, VA

Lead Instructor in the Medical Assisting program. Health Information Technologies Instructor. Instruct adults students in areas which include: Coding, insurance essentials, law and ethics, EHR, anatomy & physiology and others. Assigned as lead night instructor which entails classroom assistance to night instructors in areas such as classroom management, in-service registration. Continue needed direction from school coordinators and directors.

2014 – 2016 - ITT Technical Institute; Norfolk, VA

Instructor in Medical Assistant program. Instruct adult student in the areas of : IT for Health Professions, Billing & Coding, Administrative Medical Assisting, Insurance Reimbursement. Complete 18 hours corporate training. Attend in-service trainings for each semester. Prepare and produce classwork including on-line exercises to be submitted per corporate syllabi. Counsel and tutor students as required.

2011- 2013 Hospital Billing & Collection Service New Castle, De

Insurance Representative. Utilize three systems in order to obtain payments for aged claims from major insurance carriers. Maintain inventory status changes for moving claims to paid status. Systems used are Citrix for actual claim and EOB viewing from hospital, flexible automated collection system and on-line insurance accounts. Used automated timekeeping system(KRONOS). Able to resolve many aged and outstanding balances before timely-filing periods ran out. Identified billing problems between facilities and carriers.

2010-2011 ADP Statewide Insurance Bloomfield, NJ

Medicare Benefit Consultant. Contact physicians and other entities to inform them of

new services offered by company. Attend events where information was provided for eligibles and their families regarding possible eligibility. Assist eligibles with application to state assistance programs and submit. Submit applications to insurance carriers.

2009(6 months) Garden State Science & Technology Institute Jersey City, NJ

Instructor, Medical Billing and Coding. Implement new course for adult students at new school. Set-up study units in anatomy and physiology, medical terminology and medical administration. Use of several reference tools to affect complete coverage of each area. Introduction to coding using CPT and ICD-9 coding manuals. Prepare review materials and lecture on the practical uses of such materials in the workplace.

2008 – 2009 Balanced Insurance Advisory Group Northern, NJ

Medicare Benefit Consultant

2007 – 2008 Wellcare Health Plan Newark, New Jersey

Medicare Benefit Consultant.

2006 – 2007 (temp assignment) Kessler Institute for Rehabilitation, W. Orange, New Jersey. Unit Clerk

2000 – 2005 Dr. Carl S. Ross East Orange, New Jersey. Practice Administrator

Community activities

Health care ministry New Vision Full Gospel Church, 2006.

Montclair Grassroots, Head Counselor during summer seasons.

Awards received

Received one outstanding evaluation for Alternate Route Teacher training.

Received exemplary employee recommendation from Blue Cross & Blue Shield of New Jersey.

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