Claims Adjuster Business Development

Marzetta Morgan

Phone: 214-***-**** ~ ********@*****.***

Business Development ~ Relationship Building ~ Consultative & Solution Sales ~ Contract Negotiations

Objective: Seeking a position that will enable me to utilize experience and skills to meet business objectives and support commitments to servicing customer needs, employment development and continuous improvements.

JPar Realty 1998 Realtor – Current

Achieved/maintained multi-million sales production status for 8 out of 10 years; exceeded $4M+ annually over 7 years.

Built portfolio with over 3500 clients, including 30% Dallas area builders; established 99% customer referral ratio

Recognized as top producer earning “Platinum,” “Diamond, Star,” and “Double Star” levels

Meet with potential clients to assess their needs. Research local market to locate specific properties tailored to their needs.

Identify current lending environment to purchase power. Schedule and escort buyers to homesite.

Work with sellers to develop highly targeted marketing strategies. Coordinate appraisal and property inspections.

Negotiate contract to enable a smooth closing.

PROFESSIONAL EXPERIENCE

Residential Claims Adjuster

Sedgewick, Chubb Insurance - Dallas, TX

August 2021 to December 2021

Made contacted with insured of record to gather storm damage information from water, wind, storm damage due to Hurricane Ida. Reviewed policy coverage with insured to determine if damages were covered. Accumulated documents, photos, acquired estimate from vendors and ascertained if field adjusters were needed assess damages to home. Determined if water mitigation was needed to control damages. Negotiate settlement with claimants to pay claim.

Residential Claims Adjuster

Alacrity Solutions - Beaumont, TX

August 2020 to October 2020

Part of estimate writing team for residential damages due to catastrophic wind from Hurricane Laura and Delta. Experienced with Xactimate and ECS systems. Spoke with claimant to determine if mitigation was needed. Accumulated data from field adjusters to write estimates for roof repair or replacement, interior repairs, building replacement, ALE disbursements.

Negotiate settlement with claimants to pay claims.

Auto Claims Adjuster

Eberls July 2018 to September 2018

Auto Claims adjuster for state farm claims in Arizona worked on Auto claims for California fires. Take statements from insured, claimants, and witnesses obtain and review evidence, reports, and medical records investigate losses and identify coverages.

Negotiate settlement with claimants and claimant’s attorneys. Research state laws and medical terms.

NATIONSTAR MORTGAGE COMPANY, Lewis, TX 2009-2011

Foreclosure Prevention Specialist

Oversight of loss mitigation portfolio; gathered, reviewed, and approved completeness and accuracy of legal documentation; formulated and prepared workout/restructuring of problem loans and negotiate payoffs, settlements, and non-liquidating workout alternatives.

BANK OF AMERICA HOME LOANS, Plano, TX 2008-2009

Short Sale Specialist II

Managed efforts to avoid foreclosure and mitigate financial losses to customer and company.

Determined property value, potential sales price, and financial implication to bank.

Supported Short Sales, Deed in Lieu, HAMP, HAFA, and modification programs.

Insurance Adjusters Licenses:

Texas Real Estate License

Licensed Texas Adjuster

Licensed Georgia Adjuster

Licensed North Carolina Adjuster

Licensed South Carolina Adjuster

NICTA certified in Identity Theft and Insurance Fraud

EDUCATION, CERTIFICATIONS, AND LICENSURE

Completed courses toward an associate in science in Business Administration, Richland Community, Richardson, TX

Completed courses in Business Administration, Marketing, & Management, Grand Rapids Community College, Grand Rapids, MI

Texas Real Estate Agent, Licensed, Current

Residential Specialist (CRS), Certified

Accredited Buyers Representative (ABR), Designation

eBusiness, Certificate

Computer Skills: MS Excel/Word, LSams, Equator, QuickBooks Pro

State Farm Certified Auto Adjusters License

Texas Adjusters License

Xactimate

ECS

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