Human Resources Data Entry

**/**** - ******* ****** *******

Tracy's Fashions, Webb, AL

Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale. Resolve customer complaints regarding sales and service. Review operational records and reports to project sales and determine profitability.

Oversee regional and local sales managers and their staffs. Determine price schedules and discount rates.

09/2023 - 06/2024 Human Resource Specialist

Advantage Resources, Dothan, AL

Interpret and explain human resources policies, procedures, laws, standards, or regulations.

Hire employees and process hiring-related paperwork. Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

06/2022 - 05/2023 Customer Service Assistant

Publix, Dothan, AL

Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Checked to ensured that appropriate changes were made to resolve customers' problems.

Contacted customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Aricka Brown-Roundtree

1301 Alexander Dr, Apt A2

Dothan, AL 36301

Phone: 256-***-****

Email: ***************@*****.***

Objective

A career opportunity with an organization with potential for growth both professionally and personally. Ability Summary

Proficient in Microsoft office, Word, Excel, Live Voux, Orange, Time Clock, First Advantage, Google Drive, Docs, Sehhets, QuickBooks, All Social Media Outlets, Multi-line Phone System, Accounting, POS Systems, Microsoft TReams, Conflict Resoultion and the ability to Multi-Task. Employment History

Determined charges for services requested, collect deposits or payments, or arrange for billing.

07/2017 - 10/2020 Data Entry Clerk

Manpower, Dothan, AL

Located and corrected data entry errors, or report them to supervisors. Compiled, sorted, and verified the accuracy of data before it is entered. Compared data with source documents, or re-enter data in verification format to detect errors.

Stored completed documents in appropriate locations. Selected materials needed to complete work assignments. 07/2019 - 05/2020 Collections Clerk

MRS BPO, LLC, Dothan, AL

Recorded information about financial status of customers and status of collection efforts.

Located and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

Located and monitored overdue accounts, using computers and a variety of automated systems.

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.

Advised customers of necessary actions and strategies for debt repayment. 06/2017 - 06/2018 HIV Prevention Specialist

BASIC NWFL, Inc, Panama City, FL

Maintain updated client records with plans, notes, appropriate forms, or related information.

Advise clients or community groups on issues related to improving general health, such as diet or exercise.

Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.

Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.

Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.

11/2015 - 06/2017 Data Entry Clerk

Early Education & Care, Inc, Panama City, FL

Locate and correct data entry errors, or report them to supervisors. Compile, sort, and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors.

Store completed documents in appropriate locations. Select materials needed to complete work assignments. Education History

Certificate

Vocational School Certificate

Mayfield Community College, AL

High School Diploma

High School Diploma

College of the Desert, Palm Desert, CA

References Available on Request

Detailed References

Contact this candidate