Customer Service Appointment Setter
Resume:
Education
Neuroscience and Psychology
Studied at Temple University, full time for 2 years
consistent Dean's list student, further experience as research assistant and event coordinator at UPenn
Skills
Communication skills, Memorization and accuracy, Quick, friendly service in high volume scenarios, Event management experience
Experience
Server
Watkins Drinkery • South Philadelphia, PA 05/2021 - Present Greeting and serving guests, cleaning and sidework, operating POS, handling high volume, fast paced situations as the only server working during weekends, serving private parties as well as restaurant service Bartender
The Dive Bar • East Passyunk Ave, Philadelphia 04/2021 - Present Opening and Closing the bar, inventory, making and serving drinks, cash handling, planning, hosting, and bartending events, eg. open mic nights, private parties
Server and Bartender
Valley Green Inn • Wissahickon, PA 04/2015 - 03/2020 Crafting, making and serving cocktails, taking orders, operating POS, opening and closing the restaurant, setting up parties, serving and bartending during weddings
Usher, Ticket Taker, Server
Tin Angel and Serranos • Philadelphia, PA 12/2015 - 01/2017 Setting up the venue for shows and concerts, ticket taking and ushering guests to their seats, serving dinners and drinks in the adjoined restaurant
Server, Back-up Bartender
McGlinchey’s Bar • Philadelphia, PA 08/2012 - 09/2015 Taking orders, serving guests, cash handling, set up and sidework Summary
Over 15 years in the service industry has equipped me with the skills needed to be an efficient server and bartender in a variety of environments. I'm a natural mediator, clear communicator, and am great with guests as well as a considerate, conscientious coworker and employee. I can intuit customers' needs and thrive in high volume and fast-paced situations.
Rebecca Lee
**************@*****.***
1833 McKean St. Philadelphia, PA
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