Customer Service Representative

Stephanie Sanchez

**** *** ***

Hesperia CA, **345

Cell: 909-***-**** *********@*******.***

Summary

Hardworking Warehouse Worker with 3 years experience in a warehouse pick/pack. Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Qualified customer service with 18+ years in fast-paced customer service and call center environments. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated Inside Sales Representative successful at exceeding metrics measuring outbound call numbers. Remains focused on increasing sales through expert customer outreach.

Skills

Packing and scanning orders

Deadline-oriented

Debt and credit management

Microsoft Office

Team player

Employee training and development

organized

Strong organizational skills

maintain customer files both on paper and

Telecommunication skills

electronic

Computer-savvy

analyzes current technician work schedules

Filing and data archiving

work in fast paced environment

Employee scheduling

Cash handling

Experience

Terminix

May 2006 to Current

customer service

San Bernardino, ca

Mission foods

October 2000 to May 2003

packing

Rancho Cucamonga, ca

Church's Chicken

April 1998 to June 1998

service restaurant

rialto, ca

part time while I was in high school

Education

Eisenhower High School

1999

High School Diploma

Rialto, ca, usa

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