Customer Service Warehouse Associate
Resume:
Adel Khababa
Murrieta, CA *****
****.************@*****.***
I am a highly motivated professional with a strong work ethic and excellent customer service skills. I bring a diverse set of skills and knowledge, which I have developed over the years. And I believe I will be a great addition to your team.
Authorized to work in the US for any employer. Valid California Driver License. WORK EXPERIENCE
Dishwasher: September 2023 to March 2024
Benihana-Temecula, CA
• Scrubbed and prepared dishes to run through the dish washing machine.
• Washed, stacked, sorted and stored dishes, glassware, utensils, and cookware.
• Cleaned, scrubbed and sanitized walls, machine and floors after closing hours.
• Made sure trash and garbage were disposed of frequently and properly.
• Helped with other back of the house tasks when needed. Warehouse Associate: December 2021 to February 2023 Amazon-Milpitas, CA
• Received incoming inventory and stored it in designated locations.
• Performed inventory counts and reconcile discrepancies as needed.
• Picked customer orders from shelves or storage locations using handheld devices.
• Packed orders according to Amazon's standards to ensure safe and secure delivery.
• Used technology, such as scanners and conveyor belts, to assist in order processing. Restaurant Host: April 2018 to June 2018
Elephant Bar Restaurant-Sacramento, CA
• Welcomed guests to the venue.
• Provided accurate wait times and monitored waiting list.
• Managed reservations.
• Escorted customers to assigned dining or bar area.
• Answered incoming calls and addressed customers’ queries. Janitorial Services Manager December 2011 to December 2017 TruNeat, LLC-Santa Clara, CA
• Trained and managed sanitation and maintenance employees.
• Oversaw appliance and equipment repair and maintenance.
• Maintained good customer service with clients and promptly addressed complaints.
• Swept, mopped, and vacuumed floors
• Dusted and polished furniture and fixtures
• Cleaned and sanitized bathrooms and kitchens
• Emptied trash receptacles and replaced liners
• Washed windows and mirrors
• Restocked supplies such as toilet paper, soap, and paper towels Sales Associate: June 2010 to August 2011
All Star Soccer Store-CA
• Worked as a salesman.
• Assisted customers in purchase.
• Acted as loss prevention specialist.
• Helped maintain work environment clean and safe.
• Organized backroom and completed inventory checks. Cashier: December 2007 to June 2009
Big Lots-Santa Clara, CA
• Accurately handled cash, credit card/debit, and check purchases.
• Successfully completed daily drawer balancing and reconciliation.
• Assisted customers and colleagues with various requests and inquiries.
• Helped maintain work environment clean and safe.
• Kept shelves stocked (rotation system).
• Helped with go-backs.
• Completed some warehouse work, including unloading and organizing the warehouse. Food Service Worker: June 2007 to November 2007
Great America Amusement Park-Santa Clara, CA
• Served food and soft drinks to park visitors.
• Handled money in cash and credit cards.
• Showed great customer service.
Receptionist / Waiter: April 2006 to May 2007
Life’s Gardens-Sunnyvale, CA
• Worked as a receptionist/ waiter for a retirement center.
• Verified reservation information and seated guests.
• Answered questions and provided suggestions on food and beverage options.
• Took orders and served food and beverages including specialty dishes.
• Dealt promptly and professionally with all requests and complaints. EDUCATION
AA in Art History
De Anza College - Cupertino, CA, US 2009
SKILLS
• Intermediate computer skills (Microsoft products: Word, Excel, PowerPoint)
• Excellence customer service skills
• Superb verbal and written communication skills
• Exceptional problem-solving skills
• Culinary Experience: Food preparation and production
• Warehouse
• Shipping / Receiving (1 year)
• Stocking (4 years)
• Retail / Loss Prevention
• Janitorial / Facility maintenance
• Driving (10+ years)
• Heavy lifting: Load and unload (2 years)
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