Sales Associate Customer Service
Resume:
Berna Barliso
Elkton, VA *****
**************@*****.***
Work Experience
Nanny/Housekeeper
Jensen company-Manila
July 2013 to December 2024
Take care of baby
Clean the house and
Prepare baby food
Cook dinner for family
Grocery shopping
Good communication with the employees
Cashier/Sales Associate
Sm mall cebu-Mandaue City
September 2006 to October 2009
A cashier's primary job is to handle customer transactions, including: 1. Processing sales: Ringing up purchases, handling payments, and issuing receipts. 2Handling cash and credit transactions: Accepting payments, making change, and processing credit card transactions.
Managing cash register: Maintaining cash levels, counting change, and balancing the register. Providing customer service: Answering questions, resolving issues, and offering assistance. Maintaining store appearance: Keeping the checkout area clean and organized. Working with colleagues: Collaborating with other employees to achieve sales goals and maintain a positive work environment.
Handling returns and exchanges: Processing returns, exchanges, and refunds.Upselling and promoting products: Suggesting additional items or promotions to customers. Maintaining knowledge of products and services: Staying informed about store offerings and promotions. Room Attendant/Housekeeping
Crown Regency Hotel and Towers-Cebu City
January 2004 to January 2006
• Cleaned and maintained guest rooms, ensuring a high standard of cleanliness and presentation
• Stocked and replenished room supplies such as toiletries, linens, and towels
• Performed deep cleaning tasks in guest rooms including vacuuming, mopping, dusting, and sanitizing surfaces
• Inspected rooms for maintenance issues or damage and reported any findings to the appropriate department
• Collaborated with housekeeping team to ensure efficient workflow and timely completion of tasks
• Responded promptly to guest requests for additional amenities or services
• Maintained a professional demeanor while interacting with guests, providing friendly assistance when needed
• Adhered to hotel policies and procedures regarding safety protocols and privacy guidelines
• Followed proper handling procedures for lost items found in guest rooms
• Assisted with laundry duties including sorting, washing, drying, folding, and organizing linens
• Implemented new cleaning techniques that improved efficiency by XX%
• Received commendation from management for consistently achieving high cleanliness scores on room inspections
• Closely followed instructions provided by guests regarding specific cleaning preferences or requirements
Waiter/Server
Circa restaurant and bars-Cebu City
January 2001 to January 2002
serve and communicate with the customer and the kitchen staff Food preparation
Maintain cleanliness to dining area
Help with the customer problems
Excellent communication with the customer
Education
High school diploma
College of Saint Scholastica academy - Cebu City
June 1994 to March 1998
Skills
• Residential Cleaning
• Home Care
• Cooking
• Cashiering
• Cleaning Experience
• Time Management
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