Customer Service Assistant Manager
Resume:
Ashley Fant
Louisville, KY *****
**********@*****.***
I have 20 plus years of experience in customer service, including Management in financing and sales, dispatching, driving for public transportation, delivery driving, child care providing, assisted living, restaurant servicing, retail, custodial service and dietary. I was recently employed as an Assistant Manager in financing, leasing and sales. Followed by a Dispatcher at MV Transportation for Tarc3 Dispatching for Tarc3 as well as several different companies and subcontractors for 1 year. Work Experience
Assistant Manager
Acceptance Now-Louisville, KY
September 2023 to May 2024
I was an Assistant Manager
In financing and leasing furniture. I wrote contracts/agreements, wrote sales, handled accounts, took payments, managed delinquency, made daily phone calls, made daily bank deposits, and provided customer service.
Professional Operator/Dispatcher
MV Transportation-Louisville, KY
September 2021 to September 2023
I operated a paratransit bus transporting passengers to and from their destination for 1 year. For the second year I dispatched for Professional Operators transporting passengers for the same company. Cook/Dietary Aide
Presbyterian Homes-Louisville, KY
July 2018 to August 2021
Assisted in preparation of food for residents. Took orders from residents. Arranged\prepared trays, bussed carts, rolled silverware, and delivered prepared carts to residents and prepared meals.
Sandwich Artist/Cashier
Subway-Louisville, KY
December 2018 to December 2019
Prepared cold foods, brewed coffee and tea. Cleaned work areas, kitchen tools, equipment, dishes, and utensils. Labeled, packaged and stored food supplies. Presented foods attractively. Prepared orders for customers dining in and take out. Took customers payments for orders.
Child Care Provider
Maxine’s Angel Academy-Louisville, KY
April 2011 to November 2018
Planned activities and lesson plans for early childhood at a preschool child care center. Directed academic activities. Wrote up program schedules and descriptions. Conferred with staff to plan educational activities and policies. Discussed educational activities and lesson plans with parents and guardians. Set educational standards and goals. Planned facility needs for classes. Ensured facility safety. Successfully met the following standard, goals, wants, and needs of each individual child.
Cashier
Popeye’s Chicken and Biscuits-Louisville, KY
May 2009 to August 2010
Prepared food and drinks. Served food. Took customers payments. Utilized a cash register including counting cash and making correct change, processing payments made with credit and debit cards, making cash drops, and counting down the register. Stocked and cleaned service area. Collected the correct items for customer orders. Worked quickly in a fast paced environment all while providing welcoming, friendly, and great customer service.
Cashier
Pizza Hut-Louisville, KY
February 2008 to March 2009
Took payments from customers. Used credit\debit card machines. Handled cash and made correct change. Processed vouchers and coupons. Gave receipts Refunded customers for correct items. Greeted customers Maintained a clean work area.
Resolved customer issues\complaints.
Industrial Worker
Owens Corning-Louisville, KY
June 2007 to December 2007
Assembled entire products. Assembled product parts. Worked as a team worker. Worked on assembly line. Rotated through different positions in assembling. Operated heavy equipment. Ran assembly line. Selected material. Assembly Line Brazer
Koch Filters-Louisville, KY
January 2007 to June 2007
Notified designated personnel of improper machine functioning. Performed heavy lifting. Kept steady pace with repetitive work. Performed finishing operations, including assembly. Custodial\Janitorial Technician
Jani-King-Louisville, KY
March 2006 to December 2006
Performed heavy cleaning duties such as maintaining furniture, fixtures, floors, washing glass. Maintained restrooms, gathered and disposed of trash, washed and relined waste containers. Maintained floors and carpets. Used prescribed solutions to clean and sanitize with. Followed correct safety procedures for using chemical cleaners. Complied with all regulations and corporate custodial guidelines. Education
High school diploma
Seneca High School - Louisville, KY
August 2001 to May 2005
Skills
• Professional Operating
• Excellent customer service
• Dispatching
• Paratransit
• Dietary Aide Experience
• Home Care
• Commercial Cleaning
• Meal Preparation
• Delivery Driver Experience
• Busser
• Assistant Manager Experience
• Heavy Equipment Operation
• Food Preparation
• Custodial Experience
• Food Safety
• Heavy Lifting
• Food Production
• Microsoft Word
• Merchandising
• Time Management
• Bus Driving
• Host/Hostess
• Kitchen Experience
• Retail Sales
• Freight Experience
• Cleaning Experience
• POS
• Cash handling
• Security
• Computer skills
• Data entry
• Microsoft Outlook
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