Process Associate Warehouse Operations
Resume:
PROFESSIONAL SUMMARY
Resourceful employee that can handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Reliable and highly skilled in order fulfillment. Hardworking professional with excellent troubleshooting abilities and workplace focus. Over 3 years of IT experience. Worked as process analyst in Tata Consultancy Services with consistent recognition for performance excellence as Process associate in engineering automation solutions leveraging VB Macro, MS-SQL and DClink for Operationally Excellent solutions. Trained in cloud in architecture such as AWS and Azure. SKILLS
Programming and others: MS Office (Word, Excel, PowerPoint) VB Macro SQL Quick sight EXPERIENCE
FULLFILLMENT ASSOCIATE Hello Fresh and Randstad / Lake Zurich, IL OCT 2023 – PRESENT
Assemble food packages according to client order number and prepare for delivery to clients to meet quality and production timeline expectation.
Compile with all security and audit procedures as required by procedures and policy to protect client information.
Record and escalate issues to appropriate to parties to ensure that output is not missing or incorrect.
Stage packaging supplies as necessary to maintain production readiness. PROCESS ASSOCIATE USAA / Tata Consultancy Services Chennai, India APR 2010 – DEC 2013
Identified and resolved process issues to encourage smoother procedures, more efficient workflow, and overall business growth.
Worked along with logistics, Insurance and Banking teams as process associate.
Been part of team to integrate logistics systems into company processes to improve operations and manage work orders and picking.
Created VB macro to automate the manual process in data evaluation, calculations, inventory tracking, demand planning and scheduling.
Analyze and provide solution for the real time issues reported by the client in live environment.
Worked in large team and shared work along with the team members and conducting reviews at various check points for quality check and providing constructive feedback.
Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
Outlined appropriate processes and procedures to fulfill and complete inquiries. EDUCATION
BACHELOR IN COMPUTER SCIENCE ENGINEERING Anna University, Chennai, India RADHIKA MATHANKUMAR
Process / Fulfillment Associate
Libertyville IL
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