Food Service Shift Supervisor

Cassondra Northrup

Supervisor – Retail Food Service

OBJECTIVE

Resourceful, organized and

diligent individual seeking a

career with a stable yet growing

business where my skills and

experience will be appreciated

and utilized.

ADDRESS

Potsdam, New York 13676

PHONE

315-***-****

EMAIL

northcass2@gmail,.com

CERTIFICATIONS

2004 HHA Certified

2002-2009 CNA Certified

2013 Hazwoper Certified

2015 Nail Technician Certified

2016 Healthcare Clerical

Support Certificate Training

2020 Recovery Coach Academy

REFERENCES

Available upon request

EXPERIENCE

Assistant Manager 7 Eleven & Pizza Parlor Canton, NY Food Prep & Receiver Sodexo Potsdam, NY

Distributor & Inserter Johnson Newspaper Massena, NY Warehouse Worker Tractor Supply Massena, NY

Training & Shift Supervisor Tim Horton’s Hogansburg, NY Nail Technician Natural Nails & Spa Massena, NY Cashier Dollar Tree Massena, NY

Shift Supervisor Burger King Massena, NY

● Managed daily operations of company.

● Interviewed – Hired – Trained new employees.

● Protected store assets and merchandise by adhering to set policies.

● Coordinated employee scheduling and training.

● Resolved customer complaints.

● Reconciled cash receipts and prepared deposits Performed routine audits.

● Performed work activities of subordinates, such as cleaning, organizing shelves and displays and selling merchandise.

● Shipping & Receiving tasks.

● Set-up and maintained various display units.

KEY SKILLS

Hiring/Training/Development Customer Service In-Store Logistics Strong Communication Multitasking Team Leadership Conflict Resolution Critical Thinking Inventory Control Audits Cash Handling Customer Complaints EDUCATION

High School Diploma Massena High School Massena, NY Healthcare Management courses SUNY Canton Canton, NY (42 credit hours)

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