Supply Chain Customer Service

Paul Picard

***** ******* **** ***. ******* / Supply Manager 713-***-****

Tomball, TX 77377 ****.******@*****.***

CAREER SUMMARY: Supply Chain Manager. Planner for a team that developed profitable assets, debottlenecked product flows, lowered inventory, increased profitability, effectively manages S&OP, and growth. Proven strengths in the areas of analysis, customer care, six sigma, forecast, demand planning, and communication provide for new efficiencies and effective delivery of inventory, while providing the company with effective, lean inventory management. Collaboration with Customer Service, Logistics, and Sales gives a unique perspective on the Commercial Side.

BACKGROUND SUMMARY

•Inventory Management

•3PL/Vendor Management

• Accurate Forecasting

•Supply/Demand Planning

•Problem Solving

•Sales Customer Focused

•Six Sigma Project Leader

•Import/Export/Trade Regulations SME

•Asset Management

•Scheduling/Planning

•Pricing/Transportation Routing

•Toller Management

•SAP/Oracle

•S&OP Planner

•Procurement

PROFESSIONAL ACCOMPLISHMENTS

•Optimized cost-to-serve for the business by analyzing discrepancies in transport charges. Identified reporting problem with payload, implemented a new work process and saved the company $1.2 million.

•Reduced slow moving and over-aged inventory by 15 percent over the last three years through collaboration with key stake holders (quality, manufacturing, finance) and reduced cost of poor quality (COPQ) by $1.5MM avoiding costly write-offs and the negative impact on earnings.

•Led team to facilitate startup of two new product offerings, which included the setup of all NAA warehouses, involved pricing, inventory, and transportation policies. Optimized routing of rail vs. truck and identified most cost-effective export pricing for overseas shipments, supporting the startup of commercial sales with revenues of $10MM per year, and a greater than 25% margin contribution.

•Designed and implemented a new work process between Dow and 3rd Party Contract Manufacturing and reduced the number of late invoices by 75%.

EMPLOYMENT EXPERIENCE

BASF (Contractor)

Product/Supply Manager for Neopor business (Sept. 2023-Present)

Market Intelligence

Set Pricing

Prepare & Run I S&OP Meeting & Demand Planning Meeting

Correspond with Customers regarding transportation/Pricing/Production issues

Inventory Responsibility at 9 3PLs (monthly reconciliation)

Replenish all N.A. materials with Imports from S. Korea and Germany

BASF (Contractor)

Production Planning Master Planner (June 2021 – June 2023)

•Production Planning for Versamid, Rhemois, Colorants, and Hydroplast finished goods and managing inventories

•Purchasing of 56 raw materials and managing the inventories

•Inventory management and reconciliation at the Warehouse

•Running daily production/manufacturing meetings

•Tolling Colorants at 4 Toller Operations

BASF (Contractor)

Production Planning Specialist III Master Planner (May 2019 –June 2020)

•Production Planning for Acrylics, Plasticizer, MA, EA, and Isopropanol.

•S & OP meeting / Supply & Demand meeting organizer run monthly.

•Inventory evaluation/scheduling and reconciliations run weekly.

•Maintaining continuous flow with limited space for inventory.

•Working with Sales/Customer Service to maximize production by generating new business.

Schlumberger

Manufacturing Planner (June 2017-September 2018)

•Implement an effective and appropriate capacity management and production monitoring system.

•Maintain all MRP planning and scheduling parameters for all "make" items.

•Analyze planned order reports and provides timely release of production work orders specified by the Production Plan.

•Interface with production teams and procurement specialists to prioritize the most critical items.

•Identify and bring to resolution any production demand/supply imbalances in both volume and mix.

•Provide daily guidance and information to the product line team regarding status of production schedules.

•Prepare and communicate shortage and backlog reports and provide visibility of other potential interruptions to the Planning Manager.

•Monitor production progress against scheduling needs and intervenes as necessary to bring deliveries back into compliance with production schedules.

•Report all scheduling, capacity, and production tracking data, statistics and metrics as defined by the Master Schedule policy.

ExxonMobil (UP Professional Solutions Contractor)

Catalyst Supply Planner (June 2013-November 2016)

•Streamlined Catalyst Supply/Demand Planning. Collaborated with Catalyst Product Managers to develop detailed demand forecast. Aligned Inventory, Production, and Supply Schedules that were coordinated with Customer Demand, and Toller Scheduling. Chair pre and postproduction Reviews, including Demos, along with Monthly Catalyst Operations Meetings/S&OP to add implementation and process improvement. Sourcing from 6 different locations. Coordinate both Chemical and Downstream Catalyst for Lubes, MTG, and Fuels.

•Incorporate Logistics, CSRs, and Toller’s to exceed expectations of finished and intermediate products through better communications. Recommend/Improve Freight Forwarder oversight for Catalyst Group. Work with Logistics to develop best practices and timely deliveries. Right sizing of Inventories and Supply Chain safety stock models.

•Minimize Precious Metals inventory, while ensuring manufacturing needs are met. Improve relationships with Vendors of Precious Metals. Coordinate with Product Managers, Logistics, and CSRs to perform customer/EMCL reconciliations of precious metals on fresh Catalyst and reclaim precious metals off spent Catalyst in an accurate fashion for greatest return.

•Ensure compliance of EMCL in U.S. Trade Regulations. Implement EMCL process to ensure Trade Regulations compliance. EMCL Business Unit Lead for U.S. Trade Regulations.

•Coordinate EMCT SDS activities, all sampling activities, and REACH implementation. REACH Business Unit lead for Europe and Asia. Lead EMCT product quality management systems.

Dow Chemical

Business Supply Chain Planner (January 2011-April 2013)

• Started Business Units as supply chain lead for new platform projects (bio-based materials). Team Lead for Supply Chain on new Projects. Created logistics operating plans with vendors. Developed process for Suppliers such as Dow Agro Science/Cargill/TCI/Stratus, for Sunflower Oil (High Oleic) supply (Transformer Oils). Overlapping with previous job. Directed S&OP meeting.

Sr. Production Planner (January 2008-January 2012)

• Improved order management and inventory optimization for all specialty polyolefin (wire & cable) in N. America. Controlled supply, demand and inventory balances and targets for different product families and lead newly developed materials. 3PL and vendor/distribution management.

Supply Chain Detail Planner (January 2004-January 2008)

• Coordinated/Developed 14 warehouses (3PL’s) with over 200 different active SKUs and kept inventory levels/goals. IDT responsibility, Material Master Data SME including BOM, and Routing Data. Planning for packaging on 3PL lines/trains. Logistics team member. Work directly with CSR/Production Planner.

Supply Planner (July2001- January 2004)

•Responsible for order management and inventory management at 10 facilities. Served as Logistic Coordinator at 1 facility and Production Planner at 2 facilities. Exceptions messages reviewed, IDT responsibility, Liaison between CSR/BSCP/Planner. Managed all BU facilities for backup purposes.

EDUCATIONAL BACKGROUND

B.S., Civil Engineering Technology, University of Houston, Houston, TX

Additional Coursework: Import/Export, Management Training, Six Sigma Green Belt Project leader Certified, ERP/Planning training, SAP/Oracle, GEM’s, Team Building, and Power BI.

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