Shawnda Toler
**** **** ******, ***** **********, WV 25303 Cell: 304/444-1191 :
************@*****.***
Summary of Skills
• Accounts Receivable • Quickbooks
• Managing office staff • Team Oriented
• Accounts Payable • Bookkeeping
• Works Independently • Monthly Reporting
• Eviction & Collection experience • Ability to Multi-Task
• Highly organized • Residential & Commercial Real Estate
• Microsoft Word • Outlook
• Microsoft Excel • Prolaw
• Yardi Property Management • MLS
Professional Experience
Mortgage Processor
August 2013 to Present
BB&T Mortgage – Charleston, WV
• Receives new mortgage files reviews all income & liabilities and issues a Notice of Information Letter that has an expiration date. Requests verification of employment, rent, and deposits as required.
• Reviews all documentation, i.e., credit report, appraisal, survey, title commitment, tax transcripts, social security # verification, CPA letters, etc. and immediately notifies underwriter of irregularities relative to standard underwriting guidelines.
• Updates Unifi with verified/changed information that may differ from information stated on initial application.
• Calculates borrower income.
• Completes HMDA data collection worksheet.
• Reviews the AUS findings/results and collects/confirms that are documentation requirements are met before submitting to underwriting.
• Completes hazard insurance and flood insurance worksheets to insure appropriate coverage.
• Gathers underwriting conditions and submits to underwriting for final review and obtains “clear to close” prior to submitting loan to closing
• Additional Responsibilities include but are not limited to: Assists loan officers in collecting documentation to meet underwriting conditions.
• Assists with clearing post-closing purchase suspense conditions and exceptions.
Contracts Manager
July 2011 to January 2013
Great Expectations Realty, LLC – Charleston, WV
• Adhere to the company’s policies & procedures regarding processing of information.
• Can handle legal issue such as evictions and collections for monies owed.
• Ensure that real estate transaction paperwork is completed correctly by agent client group, MLS rules & regulations, NAR guidelines and state law.
• Handle all contracts including: commercial, residential, land and multiple.
• Prepares a sales receivable projection report
• Schedule real estate closings and ensure executed properly
• Analyze variances; and initiating corrective actions, including adherence to company commission guidelines, referral agreements, etc.
• Process all monies to appropriate accounts
• Process fall-thrus and withdrawals.
• Controlling and monitoring correspondence between closing attorneys, lenders, appraisers, agents, etc.
• Make entries in Quick Books and process deposits and payments.
• Process all home warranties.
• Notarize certain real estate transactions when applicable.
• Keep management informed by reviewing and analyzing special reports, summarizing information and specific agent trends.
• Maintain professional and technical knowledge by attending educational workshops in the industry and computer programs.
• Participate and attend weekly sales meetings.
Accounts Payable Manager
May 2010 to July 2012
Flaherty, Sensabaugh & Bonasso, PLLC – Charleston,, WV
• Process multiple invoices daily
• Insurance payments
• Responsible for 1099's
• Personnel Summary Reports
• Issue draw to Equity Members
• Missing time reports
• Assist with month end reporting
• Software program Prolaw
Office/Collection Manager
August 2002 to June 2009
Ground Technological Services, Inc. – Huntersville, NC
• Handled Accounts Payable & Receivables
• Month end Reports & Job Costing
• Handled insurances and expenses
• Handled P & L Reports
• Filed Liens & judgements for monies owed
• Filed workers compensation claims
• Oversaw all other office needs
Property Manager
August 1998 to July 2002
Glenborough Realty Trust (REIT) – Charlotte, NC
• Professionally managed a 300 unit multi-family apartment community
• Supervised, hired, trained a staff of 6
• Handled Statement of Cash Flow
• Walked vacant & scheduled turns
• Leased up new construction
• Walked vacant & scheduled turns
• Leased up new construction
• Implemented marketing plans & promotions
• Handled accounts payable & receivable
• Processed applications for approval
• Handled all evictions
• Oversaw capital improvements and the bidding process
• Prepared owner's reports/yearly budgeting
• Working construction knowledge
• Excellent customer service
• Lease Administration
Education
South Charleston High School 1984
South Charleston, WV, USA
Business
No
West Virginia State College
Institute, WV, USA
Business
No
Professional Affiliations
• North Carolina Real Estate Salesman License
• Accredited Residential Manager - IREM
• Professional Leasing Designation - NAA