Customer Service Medical Center

ELIZABETH GALLIMORE

Knoxville, Tennessee *****

(E) ********@*****.***

(C) 865- 393- 1481

SUMMARY

● Strong background in customer service and healthcare

● Eager for the opportunity to grow and use my skills to improve the lives of those around me EDUCATION

National College, Nashville, Tennessee May 2011

Associate Degree: Medical Assisting

WORK HISTORY

National Performance Center Aug. 2019 - March 2021, March 2024 - Present Nutritionist Operator / Hospitality Associate

Knoxville, Tennessee

● Serve as a liaison between patient’s dietary needs and the hospital

● Strong customer service skills to make sure each patient remains compliant with dietary restrictions based on diet order limitations

WestRock April 2021 - Feb. 2024

Finisher/Feeder Operator Knoxville, Tennessee

● Efficiently worked the position to create quality products in the manufacturing system

● Maintained a clean environment and assisted in inspecting for quality production

● Stocked supplies for ongoing needs around specific job orders UT Medical Center Oct. 2017 - Aug. 2019

Registration Clerk Knoxville, Tennessee

● Greeted and checked in patients for outpatient procedures and scheduled any additional appointments

● Confirmed insurance status for coverage

● Communicate on behalf of the doctor by sending faxes

● Served as a help desk by answering incoming and upcoming calls Key Safety Systems Feb. 2012 - Dec. 2017

Production Staff Knoxville, Tennessee

● Produced quality airbags for vehicles

● Maintained a clean environment for production to continue seamlessly ELIZABETH GALLIMORE

CEVA Logistics April 2010 - Feb. 2012

Production Staff Nashville, TN

● Packed and pulled items for Dell technologies

● Maintained strong attention to detail to correctly fill orders in an efficient timeline Maybell Carter Retirement Home Sept. 2007 - May 2010 Caretaker Nashville, TN

● Assisted patients with daily living needs (bathing, getting dressed, using the restroom, etc)

● Passed out medications

● Created a welcoming environment by keeping my areas clean and tidy

● Logged daily vital signs for patients

Vanderbilt Medical Center Sept. 2001- Aug. 2007

Diet Clerk Nashville, TN

● Provided quality control to ensure patients received the correct meals and logged diets into the computer system

● Educated patients on diet needs for the best health outcomes

● Served patient meals as needed

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