Asset Management Customer Service

Joseph M. Damato

*** ********* ***, ****** ****,TN 37771

865-***-**** / ***********@*****.***

CAREER OVERVIEW

Accomplished Production Scheduler / Materials Management Professional experienced in fast-paced,demanding, and rapidly changing manufacturing environments. Skilled at effectively coordinating critical production activities andprocesses toachieve timely and accurate results. Respected for building and maintaining positive working relationships. Possesses solid organizational and communication skills. Recognized for strengths in improving efficiency through effective planning, forcasting, scheduling and analysis.

Core Competencies

1.Production Planning 7. Customer Asset Management

2.Parts Scheduling 8. Process Improvement

3.Quality Control 9. Materials Planning

4.Cost Savings 10. Manufacturing Process

5.Inventory Management 11. Kaizen Events

6.Vendor Relations 12. Prototyping

Professional Experience

Publix Markets – Knoxville,TN 2014 – 2024

Customer Service

Handled monetary transactions; monitored self-checkout assisted customers with product information and availability

Performed Demoes, Aprons cooking and Demo

Performed various other front-end duties and worked as a Deli

Rockwell Automation – Nashville, TN District 2009 – 2014

Asset Management Professional

Administered RAAMP Program: embedded at customer’s site; using various reporting tools; warranty and asset tracking; and repair spend and ROI

Partnered with sales, internal maintenance network, Field Service Engineering, and Solutions Architect to improve customer reliability.

Administered asset tracking using bar code technology to aid in customer reliability and identify warranty issues, repeat failure trends, and assist in driving corrective actions.

Consolidated asset reports (warranty and asset tracking, repair spend and ROI) resulting in reduced maintenance, repair, and operations (MRO) costs.

Managed reliability reporting using proprietary software to document repair failure trends and drive corrective actions and warranty tracking.

Manage obsolescent and excess inventory resulting in reduced inventory and overstock, products no longer used, and disposal

Identified opportunities for standardization, migration and conversion

Denso Manufacturing – Maryville, TN

Recall Specialist/Inventory Control (Contracted through American Technology Associates)

Managed the proper execution and dispensation of a national recall affecting millions of vehicles

Keisler Engineering – Rockford, TN 2006

Operations Coordinator

Accountable for daily operation of an after-market transmission manufacturing plant that re-engineered transmissions for all domestic and several European auto makers. Solely responsible for all aspects of purchasing and inventory management.

Reconfigured plant layout and operations to increase productivity and reduce costs by over 8%

Redesigned the production process to eliminate wasted materials and improve profitability by 12%

USI INC – Rockford, TN 2005 – 2006

Process Engineer

Managed the profitable and successful operation of the Hard Coating Production line. Supervised 3 shift mangers and 30+ hourly employees

Designed and implemented improvements that resulted in a more streamlined process, increased productivity, and lower costs.

Instrumental member of management team that developed the management structure as well as succession planning for department

New Process Gear – East Syracuse,NY 1984 – 2004

Engineer Material Contact (1997 – 2007)

Key member of a cross-functional project and parts development team. Used custom designed software to plan and prepare materials to meet the requirements of both the design and product engineering departments for the manufacture and mass production of drivetrains. Responsible for all prototype follow-up working as a liaison between the machinists producing prototypes, design team and engineers.

Demonstrated knowledge of various machining techniques, blueprint reading, mark-up and profitability structures, and GD&T material conditioning

Maintained prototype inventory based on project requirements, expected consumption and rev. Level.

Coordinated weekly print review meetings to ensure all cross-functional teams were aligned around product goals.

Production Control (Prior to 1997)

Managed distribution of incoming parts to both machining and assembly departments.

Developed plans, prepared, and distributed parts schedules to the appropriate departments through the use of MRP and CHESS.

Prepared and scheduled production releases to the supply base to ensure on time delivery of raw material and purchased parts to maximize both assembly and manufacturing schedules.

Instituted production planning meetings to guarantee on time delivery of parts to the assembly lines to increase productivity and eliminate down time for machine operators.

Coordinated activities between manufacturing, assembly, and traffic

Created and utilized a master schedule; working in coordination with the customer contact department that better managed resources and allowed suppliers to meet production needs;

Involved in the PPAP process

Developed and maintained B.O.M (bills of material)

Education

B.A. Sociology; LeMoyne College, Syracuse, NY

Technical Skills

Synchronous Workshop – Recognized as a key member in the profitable and cost reduction of both assembly and manufacturing cells

Continuous Improvement (Kaizen) - Recognized for the constant improvement of communications between all disciplines in a manufacturing environment

Cost Savings Plans – Recognized as a prime example of cost saving; strategies (i.e. the use of past model material to be converted into current production use

Team Skills - Valued participant in many design and product improvement groups

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