Service Representative Entry Level

Brenda J. Spencer

**** ******* ****** *****

Memphis, Tennessee 38141

***/***-**** / ***********@*****.***

To: *****.************@***.***

Position Applied: Service Representative/ Claims Specialist

Objective

Highly motivated career-oriented individual seeks a position where diversity of team work, consistency, and professionalism is demonstrated in a busy atmosphere at an entry level position.

Graduated with a 4.00 GPA from Carver High School

B.S. Degree in Phycology

Summary

Highly skilled and establish a proven ability to meet/ exceed all daily activities and deadlines on a day to day and timely manner. Additional experience includes Word, Excel, inventory and personal attention to detail and meeting management goals. I am fully trained and experience in Customer Service Skills, Administration and maintaining daily balances and corporate traffic. Willing and able to work on tight schedules in a busy office atmosphere and facility. Establish work priorities and completing all tasks. Works well under pressure, flexible and a team player.

Experience

Right at Home /7225 Riverdale Bend # 105 Memphis, Tennessee. 38125 05/10- Present

Office Administration: Conduct and maintain traffic. Meet and greet incoming traffic. Billing and coding on activities at facility and report to upper management. Assist in staffing and scheduling along with verification, filing, inventory of supplies. Decided for meetings as well as assist in coaching and training. Update all activities for new and potential clients as well as active clients and caregivers.

Avis Rental/ Hwy 64 @ Wolfchase 12/2007 – 04/2010

Lead Agent/ Agent /Operator: Made reservations for incoming and outgoing customers. Pick up and drop off customers from locations. Prepared weekly reports on daily rentals activities and report traffic to management and airport manager. Assist with coaching, training and development when required. Kept log on incoming and outgoing vehicles to other rental locations.

Gardenwood Apartments / TVO Management. Memphis Tennessee 06/2003-12/2007

Property Manager: Provided leadership, direct traffic of eight employees, which included Leasing Manager, Asst. Leasing Manager and four maintenance techs. Reviewed and approved applicants for rentals. Inspect units for rentals. Conduct daily log and Form & to ensure all units were accounted for and up to inspection. Implemented feedback to corporate as well as maintained all policies on Fair Housing. Made daily deposits and monies received per rentals, deposits and application fees. Complete rounds on grounds to assure property was up to standards. Direct the activity of maintenance department to assure issues were reported and recorded in a timely manner. Kept an open-door policy for employees to voice their opinion on daily routines. Maintained records on inventory and responsible for preparing orders, updates, shipping and direct contact with vendors. Maintained all daily operations of day by day activities involving the aspects of operation for a high volume of traffic.

Contact this candidate