Mental Health Customer Service
Resume:
Erik Swenson
603-***-**** ***************@*****.***
EDUCATION
University of New Hampshire - Durham, NH: January 2016- December, 2020 Bachelor of Recreation Management and Policy
Bachelor of Anthropology
PRESENTATIONS AND RESEARCH
UNH Undergraduate Research Conference Presentation: Sex Ed Done Right (2018) Mental Health Awareness Hike for Life (2019)
Mountains of Indigenous New Hampshire (2018)
Jefferson County School District – Jefferson County, CO: Sept 2022-Present Assistant Director/Interim Director/Director
● Planned and administered daily enrichment activities
● Managed daily attendance documents for up to 90 children
● Handled back end scheduling, billing and customer service with parents
● Substituted as director in both short and long term stints when needed
● Promoted quickly
Town of Rye Recreation Department – Rye, NH: May 2017-May 2019 Child-Care Counselor
● Maintained the safety of up to 30 children each day
● Planned and administered engagement activities every day
● Worked with a team of up to 6 people each day to manage the children Vail Resorts – Broomfield, Co
Travel Consultant/Adventure Center Lead
● Planned and sold up to 20 vacation packages a day with up to $10,000 of daily sales revenue
● Maintained my own schedule for client follow up and management
● Mastered my knowledge of two premier resort locations in the Vail Mountain family
● Worked in multiple departments
● Managed a team of 10 employees
● Handled end of day cash drops, employee scheduling and conflict management CERTIFICATIONS & PROFESSIONAL ASSOCIATIONS
American Red Cross: First Aid/CPR/AED Certified for Professional Rescuers Up to date child-care certifications through ColoradoShines Erik Swenson
603-***-**** ***************@*****.***
References:
Scott Crowder- Boss since May 2018
Commissioner and Founder of Pond Hockey Classic since 2009 Co-Founder and Partner of EKAL Activity Center since 2012
603-***-**** 281 Daniel Webster Highway, Meredith, NH *****@******************.***
Colin Walsh- Boss at Adventure Center lead for 2 years Assistant Manager/Manager of Adventure Center - Also Personal Reference
Kelley Gallant- Boss from May 2017- May 2019
Programs supervisor at the Town of Rye Recreation Department
603-***-**** 55 Recreation Rd. Rye, NH
**********@*****.***
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