JAKASIA WILLIAMS
Customer Service/Healthcare Professional
PROFILE
Customer service/Healthcare professional who possesses an excellent work ethic, seeking an opportunity where my skills can be utilized and further developed. EXPERIENCE
Customer Service/Cashier, Race Trac, Palatka, FL — 2024 - Present Maintain store cleanliness inside and out. Greet customer, provide prompt service and suggest products to enhance their experience. Maintain food and beverage areas. Update the gasoline price sign and prices for promotions and sales. Crew Manager, Dunkin’ Donuts, Palatka, FL — 2022 - 2023 Ensure the restaurant runs smoothly by providing excellent customer service. Demonstrate knowledge by having a thorough understanding of menu items and ingredients. Collaborate with crew members to meet guests’ needs. Patient Care Advocate, Flagler Health, Saint Augustine, FL — 2022 - 2022 Serve as a liaison between patients and healthcare professionals. Provide options to patients on their choice for hospitals, doctors and treatments. Retain patient information/requests and provide resolution. Maintain medication history and schedule patients to tests, procedures, and appointments.
Patient Aid, Tender Care Medical Services, Palatka, FL — 2021 - 2022 Supervise and monitor the safety of children. Prepare and organize mealtimes and snacks. Develop schedules and routines. Help maintain good hygiene; change the diapers of infants and toddlers.
Zaxby’s Cashier, Zaxbys; Palatka, FL — 2019 - 2021 Handle cash payments, operate cash registers, assist guest with order placing, maintain receipts and record totals appropriately. Assist with food preparation and restaurant cleanliness.
EDUCATION
Palatka High School, Palatka, FL — Diploma, 2020
Orlando, FL, 32818 904-***-****
**********@*****.***
SKILLS
Organizational skills, Communication skills, Caregiving, Patient care, Food handling, Assisted living, Food service, Time management, Office management, Problem solving, Great phone etiquette and being a team player.
AWARDS
CPR Certification