Data Entry Quality Control

BARBARA DAWN SUTTON

**** ******* **** ***

North Highlands, CA 95660

916-***-**** Home

916-***-**** Cell

**********@**.***

TECHNICAL SKILLS

Windows/Word Perfect/Microsoft Access/RAS

Excell/Alpha/Numeric Filing/Customer Services

Ten Key/Touch/Data Entry/Typing 50 WPM

Proficient w/General office Equipment/Multi Line Phone System WORK HISTORY

10/2004-10/2021

State of Calif Dept of Social Services DDSD PSB

Program Tech II

Quality Control: Bring in DQB cases coming in from the Social Security for correction, log in using excel, log in to our system, create a breif summary of the return, send the return to the analyst for correction, once corrected, assign to a hearing officer, once the hearing officer has checked, then log out of the system, send the corrected return back to the correct Social Security Office.

Hearings: Check in Pre-Hearing cases coming in from the Line Analyst, make sure the correct address/phone number is listed, check to make sure all Medical Records are present in the file, look to make sure the correct claimant is for the file, make sure no other records for any other person is in the file, then assign the case to a Hearing Officer, once the Hearing Officer has completed their review, close the Pre-Hearing,then bring it in as a Hearing case. Assign to a Hearing Office to complete the Hearing, when the hearing is complete, check the Personal Determination Letter for correctness, check the Hearing Decision for errors, close the hearing, sent letters to the claimant, and any Reps or listed in file, route the case back to the correct Social Security Office. These also logged onto an excel spread sheet. 10/1998-10/2004

State of Calif EED Tax Branch

Key Data Operator/Computer Operator/Account Tech

Performs normal keyboard data entry for all fields/characters not recognized by automated ICR process through the use of Unisys Personal Computer Wheb IFPS Terminal. These functions are performed vie “key from image” display rather than

“key from paper”. Maintains production and accuracy standard specified for each job. Operates Scan Optics 9000. Run high volume Imaging Process of DE’6, requires quick thinking, good decision making and problem solving skills. 08/1988-10/1998

Aramark Uniform Services

Administrative Assistant

Performs task under the Group Office Controller. Updates the General Ledger, Gain and Loss Reports, Over/Shorts by Route Number, Accounts Payable, Daily Bank Deposit, Payroll, Review Applications, Process Workman Comp Claims, Accounting, Auditing, Data Entry,Productive Labor Reports, Daily Load Sheets, Weekly Shipping Records, Absentee Reports, Typing, Answering Heavy Phone lines, and Various Office Duties.

Education

1979-1982

Highlands High School

1986-1988

Americal River College

Advance First Aid and Emergency Care/Medical Term/Computer Science Folsom College

Business Law/Accounting 1A

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