Order Picker Customer Service
Resume:
Sarina Weimer
Cumberland, MD *****
***************@*****.***
Work Experience
Reservation Agent/Customer Service
Camis Inc-Cumberland, MD
July 2024 to Present
Contract Reservation Agent for MI and WA State Parks. Receive inbound calls through the Call Center assisting customers with reserving campsites, day use, picnic shelters, etc using the Company's Camis 5 software. Executive Housekeeper
Holiday Inn Express and Suites-La Vale, MD
March 2022 to Present
Professionally clean 4* hotel rooms and suites.
Became an Executive Housekeeper within 6 months:
• Coordinated meetings
• Inventory control
• Trained new hires and gave performance reviews
• Hotel room inspections
• Laundry assistance
• Guest services
Picker/Packer
WebstaurantStore INC.-Cumberland, MD
October 2019 to January 2021
Cross-trained in various warehouse positions: Packer, Order Picker, Consolidator and Auditor of incoming shipments.
• Packer: picked up customer work orders off the belt and packed restaurant items/food and liquid beverages according to SOP. Attach labels and placed the packages on a converter belt.
• Order Picker: Drove a forklift and picked warehouse items through an electronic IPAD according to customer interests.
• Consoidator: pulled warehouse items off of a rotating belt and placed those items in coordinating bins/ locations.
• Auditor: Compared SOP work invoices to the picked items in bins/locations. Dietician
Lintons Food Service Management-Cumberland, MD
May 2019 to September 2019
Prepare and served breakfast, lunch, and dinner to clients at the Finan Center facility. Delivered snacks and beverages for night shift.
Washed, swept and mopped the cafeteria after meals. Light housekeeping and tray cleaning.
Senior Room Attendant
Rocky Gap Casino Resort-Flintstone, MD
March 2018 to January 2019
Professionally cleaned a 5* hotel room and suits.
Became a Senior Housekeeper after 3 months.
• Organize and stock housekeeping's linen closet
• Cross-trained in Laundry facilities
• Trained new hires
• Inspected housekeeper's rooms
• Assists hotel guests.
Floater
Walmart Distribution Center-Williamsport, MD
September 2017 to December 2017
Pharmacy Distribution-Floater
Cross-trained in various warehouse position such as Packaging, Order Picker and Stocked in the Pharmacy Module.
• Packed end of the line customer work orders and attached labels
• Order Picker: Picked items from SOP and placed in boxes to be packed
• Stocker: Compliment the Order Pickers by stocking items Light housekeeping and pallet jack use.
Housekeeper
State Line Inn-Hagerstown, MD
February 2017 to December 2017
Professionally cleaned a 2* hotel in which it also consisted of efficiencies for long term guests.
• Use of laundry facilities after cleaning rooms
• Stocked and organized linen room and closets
• Light hotel maintenance
Front Desk assistance when Owner stepped away.
Utility Manager
Schroeder Industries, LLC-Cumberland, MD
April 2002 to August 2016
Coordinate and sustain continuous flow of element components and materials to production lines according to each customer SOP.
Organized and stocked the assembly and packaging floor using either the pallet jack, wave or fork truck. Track and ensure all work orders are completed in entirety, of highest quality standards, and delivered on schedule upon direct orders from the Team Leader. Participated in yearly facility audits.
Advised the Plant Manager and Engineer in suggesting making company's practices more productive and efficient.
Acted as Supervisor when necessary.
Retail Sales Manager
Goodwill Industries-Main Office-Cumberland, MD
December 2000 to April 2002
Keyser. WV Store Location:
• Manage and operate retail store: daily-banking duties.
• Interview, hire, and train new employees.
• Market "used" goods according to season displayed inside and on display window.
• Inventory and quality control.
• Professional and courteous customer relation skills. Attended Quarterly Sales Meetings
• Developed Sales budgets and forecasts for the year.
• Determined price negotiations, quality control, and how to increase customer count Awarded as the Most Profited Sales in the West Virginia region for six months. Education
Certificate in Customer Service Skills
Alison Online Studies - Cumberland, MD
June 2024 to Present
Certificate in Customer Care Skills and Phone Etiquette Allison Online Studies - Cumberland, MD
June 2024 to Present
Student in Bookkeeping
Intuit Academy
May 2024 to Present
Associates in Accounting
Ashworth College - Norcross, GA
2007 to 2007
Skills
• Retail Management
• Bookkeeping
• Lean
• Budgeting
• Lean Manufacturing
• Production Management
• Manufacturing
• Cashiering
• Customer service Skills
• Computer skills: Microsoft Office and Excel. (5 years)
• Customer Service (10+ years)
• microsoft word
• cleaning
• housekeeping
• time management
• Word
• Excel
• Cash Register
• Microsoft Office
• retail sales
• Hospitality Computer skills: Microsoft Word, and Excel Bookkeeping skills-entry level
• Organizational skills
• Communication skills
• English
• Phone etiquette
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