Service Coordinator Medical Assistant
Resume:
Angie King
Hampton, GA *****
**************@*****.***
Work Experience
Patient Service Coordinator
AMEDYSIS HOME HEALTH-Fayetteville, GA
March 2020 to Present
Coordinator patients schedules
Medical Assistant
Orthopaedic Associates of Manhasset-Great Neck, NY August 2018 to September 2019
Triage patients . Assisted with removing cast. Make sure patients visit were Scheduled. Assisted 9 doctors made sure patient flow was easy . Orders and stock supplies . Assisted doctors with injections . Set up patients rooms and made sure there were comfortable. Service Coordinator
AgeWell New York-New Hyde Park, NY
January 2018 to August 2018
Obtaining authorization for services for patient . Refund out to venders making sure patients supplies were ordered and sent out. Work hand and with clinical mangers to make patients everyday needs were done in a timely manner.
Relationship Coordinator
Healthfirst-New York, NY
October 2015 to October 2016
• Remote work/office
• Responsible for answering and screening all incoming calls, directing calls to the right department and Telephonic outreach to members
• Achieves daily, weekly and monthly goals for outbound telemarketing calls and booking appointments
• Scheduled clients for new Medicaid applications and renewals
• Enrolled prospects into MLTC plan (Complete Care - Senior Health Partner)
• Accurately documented member demographic information
• Opened and electronically entered case data
• Conducted ePACE searches for Medicaid eligibility, exclusion and exemption codes
• Created referrals, resolved issues and scheduled follow-ups Telerecruiter / Collections Technician II / Charge American Red Cross-Bethpage, NY
March 2014 to October 2015
* Recruited for blood donation appointments through telephone outreach
* Explained requirements, gained commitment and scheduled appointments within 72 hours of phone call
* Recorded appointments in electronic scheduling system including all appropriate information
* Responsible for answer incoming calls, resolving issues and scheduling follow-ups
* Completed intake and set-up of blood donation collection
* Conducted pre-screening and medical health history for prospective blood donors
* Responsible for setting up collection sites
* Followed protocol and procedures for product collections in accordance with federal regulations
* Supervised and performed oversight of the blood drive staff and process flow Medical Assistant
Long Island Medical and Gastro-Great Neck, NY
April 2008 to July 2013
* Triaged patients
* Obtained patient vital signs and record in medical records
* Performed allergy, glucose and INR tests on patients
* Completed KEG'S and spirometer on patients
* Collected blood and urinalysis samples for testing
* Maintained inventory for lab and examination rooms
* Handled all incoming calls, scheduled appointments, resolved billing inquiries
* Coordinated and organized RN and LPN folders for follow-up and tracking
* Maintained medical records for the practice
* Completed data entry for medical records and insurance billing Education
High school diploma or GED in Medical Assisting Program Brown Institute - Garden City, NY
2008
High school diploma or GED in Business Administration Queensborough College - Bayside, NY
2002
Skills
• Results oriented person who strives to take on additional responsibilities and improve processes. Highly respected communicator with demonstrated ability to maintain confidentiality, and adapt to changing priorities and increasing levels of responsibility.
• Strong analytical and research skills; expert in juggling assignments. Achieve on-time completion of goals within deadlines and budget
• Creative, resourceful and flexible. Able to multi-task, maintain a positive attitude, and apply sound judgment and strong work ethics.
• Fluent in Creole, call center experience, well versed in Microsoft Office Applications
• Telemarketing
• Triage
• HIPAA
• Medical Scheduling
• EMR Systems
• Experience Administering Injections
• Medical Records
• Home care
• Medical office experience
• Vital Signs
• Venipuncture
• Phlebotomy
• Customer service
• Phone etiquette
• Telemarketing
• HIPAA
• Vital signs
• Phlebotomy
• Laboratory experience
• Medical records
Contact this candidate