Human Resources Resource

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MARY BETH KING

DYNAMIC AND RESOURCEFUL CERTIFIED SENIOR HUMAN RESOURCES (HR) PROFESSIONAL

Certified HR professional experienced in positive C-suite integration, employee and labor relations, performance management, and legal compliance in corporate, field, and Department of Defense environments. Exceptional business acumen to conquer complex challenges and deliver strategic solutions. Respected by colleagues as a dedicated, supportive, and passionate professional who takes great pride in helping others, creating a positive work environment, and contributing to organizational growth and success. AREAS OF EXPERTISE

Human Resource Management Affirmative Action Benefits Compensation Conflict Management Employment Law Full-Cycle Payroll Learning Organization Training & Development Employee Relations Recruiting Talent Management Employee Engagement & Team Building Building & Maintaining Matrices for Remote Organizations Technology: QuickBooks Paylocity Automatic Data Processing (ADP) Microsoft Office Adobe Acrobat DC Human Resource Information Systems (HRIS) EXPERIENCE

QUALIFICATIONS AND ACCOMPLISHMENTS

TALENT MANAGEMENT RECRUITMENT ONBOARDING SCREENING AND INTERVIEWING

• Recruited over 14 therapists from nine states in six months, increasing quality of therapy and decreasing the turnover ratio from 78% to 8%.

• Decreased employee turnover by 65% during combined first and second quarter.

• Increased hire rate to 100% in addition to cutting fill time from 15 days to 7 days.

• Recruited and hired over 120 employees in two weeks for Fortune 500 company’s call center, including completion of behavioral interviewing, drug screens, background checks, managing employees on-site, payroll, benefits, counseling, and terminations.

• Created universal template utilized during first-round phone interviews, increasing efficiency and reducing time required to call applicants.

• Improved on-site interview process by creating synonymous Behavioral Interview standards, creating continuity and consistency throughout hiring practices.

PERFORMANCE REVIEW PROCESS EMPLOYEE EVALUATION PROCEDURES

• Spearheaded inception of custom performance management program, including 360-degree surveys/self-evaluations, stay surveys, and a comprehensive accountability design, empowering high-performers and coaching underperforming staff.

• Initiated performance appraisals, ongoing coaching, and continual feedback for managers and team as part of Talent Management program in alignment with strict EEO guidelines. BENEFITS AND COMPENSATION

• Secured a rich benefits package to include, medical, dental, vision, and an accident plan; as the plan was so affordable, the company was able to provide a 30% benefits premium contribution to each employee.

• Coordinated open enrollment process and increased participation rate in multi-state health insurance plans, dental insurance plan, and flexible spending accounts (FSA) with employee assistance programs (EAP) and extensive education programs by 35%.

• Drove reduction in annual insurance premiums through strategic evaluation of programs, leveraging relationships with vendors to continually reduce claims, and setting annual goals. HUMAN RESOURCES AND FINANCE OVERSIGHT

• Directed audit of original WC insurance provider, discovered inaccuracies and overpayments in payroll reporting and National Council on Compensation Insurance (NCCI) codes and acted to retrieve reimbursements of over $10K for organization.

• Raised Gross Profit Margin from $2,900 to over $8,700 per week in temporary staffing profits and earned over $8K in Direct Hires/Contract Buy-outs within five weeks of being assigned to the Medical Administrative Temporary Staffing department. 2 Page

MARY BETH KING

DYNAMIC AND RESOURCEFUL CERTIFIED SENIOR HUMAN RESOURCES (HR) PROFESSIONAL POLICY DEVELOPMENT REGULATORY COMPLIANCE

• Conducted a comprehensive review and changed all company policies, including Business Owner’s Policy (BOP), General Liability Insurance (GL), Professional Liability Policy (PLI), and Worker’s Compensation (WC) to better match company requirements resulting in cost reduction over 70%.

• Revamped recruiting and hiring process to include a multi-step interview process with an initial phone screen, in-person interview, working interview, and final team interview, improving recruitment of most qualified candidates and staff retention.

• Developed and implemented a new Professional Employer Organization (PEO) structure and partnership with ADP TotalSource, increasing profitability, compliance, infrastructure, attraction/retention of top talent, and employee engagement.

• Revamped Employee Manual, ensuring compliance with Federal and State laws and guidelines such as EEOC, ADA, FMLA, and Title VII. PAYROLL MANAGEMENT

• Managed over 500 temporary call center employees, including payroll, benefits & commissions, and employee counseling and coaching.

• Completed full-cycle payroll every week for four locations and nearly 100 employees, including benefits deductions, health savings account (HSA) contributions, garnishments, all payroll taxes, and requested deductions, utilizing QuickBooks. WORK HISTORY

Senior Director of Human Resources Springs Rescue Mission August 2019 - Current Human Resource Business Consultant Independent Contractor March 2019 – Current Chief People Officer WellCare, Inc. March 2018 – March 2019 Director of Human Resource Peak Gastroenterology Associates, P.C., October 2016 – March 2018 Corporate Human Resource Manager Denver Hardwood Co. June 2015 – April 2016 Director of Human Resources JMark Services, Inc. January 2014 – June 2015 Staffing Specialist & Recruitment Manager • Human Resource Manager Manpower August 2012 – December 2013 Human Resource Generalist Volt May 2011 – August 2012 Human Resource Manager Express Employment Professionals April 2009 – April 2011 Human Resource Generalist Amazon April 2007 – April 2009 EDUCATION

Bachelor of Science in Human Resource Management Specialization in Small Business and Entrepreneurship Colorado State University MORE ABOUT MARY BETH

COLLEAGUE ENDORSEMENT

“Mary Beth goes above and beyond for her people because she truly believes that HR serves both the employer and the employee in a mutually beneficial scope. In our time together she radically reformed the performance management, employee feedback, employee benefit & wellness systems, time off & leave administration systems, and touched every aspect of the practice with her caring and comprehensive approach. What is truly impressive is that she was able to do so while saving her organization tens of thousands of dollars while actually IMPROVING both the culture and their risk management in regards to compliance for state and federal law.” LinkedIn Recommendation

MILITARY SERVICE

United States Air Force

Airman Rank E-3

CERTIFICATIONS

Senior Professional in Human Resources (SPHR)

Society for Human Resource Management Senior Certified Professional (SHRM-SCP) Notary Public

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