Customer Service United States
Resume:
Rashon Kanous
Zion, IL *****
*********@*****.***
Utilize my professional work experience and skills while contributing to the company's overall success. BRIEF PROFILE:
Motivated, strategic individual who possess quality work ethics, enjoys being a team player, and actively contributing 100%, ensuring goals set are accomplished. Authorized to work in the US for any employer
Work Experience
Rural mail assistant carrier
Post Office USPS-Wadsworth, IL
March 2024 to June 2024
I delivered mail and packages for the united states postal service. I have experience with customers, and driving in rural areas to deliver mail, and packages in a timely but safe manner. Environmental Cleaning Specialist
AbbVie-North Chicago, IL
August 2022 to February 2024
I clean numerous buildings in my department at abbvie. Abbvie is one of the top 5 biggest and profitable pharmaceutical compai es in the world. I use high-end chemicals, and I am also specialized to work with different kind of dangerous acid. My group leader is Oliver unda, I apply my skills and and superb leadership, to keep our Abbvie buildings clean and top notch Housekeeper
Simply sonesta-Waukegan, IL
April 2022 to July 2022
· Clean rooms and make sure the cleanliness standard meets employer and customer’s expectations
· Knowledge of cleaning supplies, including mixing of chemicals and solvents
· Detailed cleaning
· Heavy cleaning
· Disinfect and sanitize
· Vacuuming, weeping and mopping
Housekeeping Supervisor
Country inn suites-Zion, IL
March 2021 to March 2022
· Supervise housekeepers, work, time and any interpersonality issues
· Responsible for completed work of the team
· Resolved customer requests and complaints
· Documentation of day to day operations and any specialty issues
· Work to resolve any minor repairs as they arose
· Restock, supply and order supplies as needed
· Responsible for stockroom organization and supplies
· Assisted housekeepers to meet timelines and customer needs
· Worked within OSHA Guidelines and followed detailed instructions of MSDS Maintenance Specialist
North Point Marina-Winthrop Harbor, IL
March 2018 to February 2021
· Maintain and keep grounds, cutting grass, weeding and snow removal
· Maintenance and preparation and removal of docks
· Driving a forklift and pallet jack
· Responsible for minor repairs and maintenance of facilities and grounds
· Provide Customer Service to boaters
· Fulfilling work orders with boaters
· Painting
· Work safely and within OSHA guides when working with hazardous chemicals
· Team player who listens and follows directions very well. Painter/Laborer
Jay's painting and decorating-Zion, IL
February 2005 to January 2017
· Painting including: Prep walls, siding power wash, sand scrape, caulk tape and mud walls
· Specialized in knowledge of different paints and uses.
· Specialized in cutting and roll walls .
· Customer Service
Maintenance Technician
Mitsubishi Electric-Vernon Hills, IL
December 2015 to November 2016
• Operate baylors, and I work closely with my supervisor to maintain a good and safe building. I also fix and maintain machines when they break down.
• Worked with heavy machinery
• And I also have experience with operating a sit down fork lift.
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Material Handler
North American Salt Company-Kenosha, WI
April 2014 to November 2015
· Performed many tasks such as lifting heavy bags weighing 10lbs to 120lbs
· Palletizing and stacking bags neatly so they can be put on a truck to be distributed
· I also ran automatic salt machines and unloaded trucks
· I have experience also working with calcium and many other different chemicals. Janitor/Maintenance
Resque Janitorial service-North Chicago, IL
December 2007 to January 2008
· Clean multiple buildings and offices
· Knowledge of buffing, waxing and stripping with a machine.
· Recycling and refuse of trash
· Mopping, sweeping, and vacuuming
· Washing windows
· Dusting with the use of ladders and scaffolding
Customer Service Representative
SMS Group-Buffalo Grove, IL
February 2005 to December 2007
· Sell business plans to companies to increase yearly revenue.
· Receive inbound calls clients
· Client Sales
Dishwasher/Busser
Cracker Barrel-Kenosha, WI
January 2003 to January 2005
· My job was to make sure that the dishes were clean
· Stock pots, pans, cups, bowls and plates in an orderly and timed fashion.
· Bus tables
· Stock
· Clean Bathrooms
· Worked safely with hazardous chemicals
· Maintained a clean, orderly and clutter-free work area Education
High school diploma
Christian fellowship church school - Waukegan, IL
September 1999 to May 2003
Skills
• Microsoft word, Excel Powerpoint and Windows (2 years)
• Snow Plowing
• Mowing
• Caulking
• Custodial Experience (8 years)
• Groundskeeping
• Commercial Cleaning (8 years)
• Sales
• Buffing
• Housekeeping Management
• Laundry
• Busser
• Security
• Customer service
• Driving
• Negotiation
• Communication skills
• English
• Medical terminology
• Delivery driver experience
• Wastewater treatment
• Mechanical knowledge
Certifications and Licenses
Driver's License
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