Miklynn Spencer Leander, TX ***** (***)
**************@*****.***
Goal-driven sales professional with a proven track record in networking, prospecting, and business development. Adept at attracting new business opportunities and nurturing existing client relationships to drive account revenue growth. Demonstrated success in exceeding sales targets and enhancing client satisfaction through strategic account management and personalized service.
Skills
Self-motivated professional
Organization and Time Management
Lead Generation
Cultivating Customer Relationships
Account Management
Flexible and Adaptable
Team Player
Work History
Senior Account Executive
Astound Business Solutions,
Austin, TX
April 2023 - Current
● Upsell existing accounts while developing new business selling technology and security solutions to respond to evolving landscapes.
● Lead consultative conversations converting solution oriented selling through listening / learning client business operations.
● Identify buyer personas, pain points, and decision criteria to facilitate successful agreements.
● Analyzed key competitors to respond to potential competitive threats.
● Managed full sales lifecycle from initial contact to post-sale follow-up, consistently ensuring exceptional customer satisfaction through personalized solutions, proactive communication, and timely issue resolution.
Enterprise Account Executive
Spectrum Enterprises LLC, A
Charter Communications, Austin,
TX
September 2013 - April 2023
● Prospected and qualified leads, built relationships and executed sales strategies to drive new business.
● Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
● Articulated and demonstrated product concepts and offerings to clients.
● Serviced accounts and proposed new products and services to maximize revenue.
● Worked with project management and sales support departments to provide total support to clients.
● Met and exceeded quota sales goals to achieve standards and expectations. Small Business Sales Consultant
ADT Security Services, Austin, TX June 2009 - September 2013
● Engaged in daily cold calls in-person and via telephone
● Developed and managed strong and growing pipelines of prospective customers.
● Negotiated prices, terms of sales and service agreements.
● Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base through referrals.
● Achieved or exceeded company-defined sales quotas. Education
University of North Alabama at Florence, AL