Preventative Maintenance Service Manager
Resume:
BENNY SANTIAGO
Valrico, FL *****
************@*****.***
OBJECTIVE:
To secure a management-level position as a maintenance engineer where my skills and experience will be utilized and my ability to manage increasing responsibilities will be enhanced. CERTIFICATIONS:
HVAC Universal, HFC-410A, CPO CAMT, Workplace Safety SKILLS:
Proficient in YARDI, One Site, Entrada, Microsoft Word & Excel Management of multiple properties
Facilities Director assistance, bidding contracts/inspections Mentor/Training Programs
Implementation of successful Preventative Maintenance Program Supervise on-site operations to meet all city, county, and state compliance regulations.
28 Years of Supervisory Experience for up to 30 employees overseeing daily operations
Set Up of Preventative Maintenance Program on New Acquisitions Full Apartment Upgrades
OSHA Procedures Compliant
Appliance, Electrical, Plumbing Repair & Troubleshooting HVAC Universal Repairs & Troubleshooting
Pool Maintenance & Repairs
Property Interior/Exterior inspections
Interior/Exterior Preventative Maintenance Inspections Fire Alarm Systems/Gate Systems/Security systems
KeyTrac, & HandyTrac Systems/Set Up
Access Control Systems Commercial/Residential
Irrigation/Landscaping
Sheet Rock Repairs/Texturing
2 P a g e
Obtained Bids for Projects
Overseeing Contractors & Vendors
Budgeting/Scheduling/Inspections/Inventory
EXPERIENCE:
08/22- Present – Integra Palms, Riverview, FL – Service Manager
• New start-up property
• Overseeing Construction throughout the entire project
• Managed due diligence of 336-unit interior and exterior inspections.
• Managed owner, regional, and district management reports
• Oversee the Fire Marshal building reports and inspections
• Setup and handle shop inventory, supplies, golf cart maintenance
• Preventative maintenance programs
10/21 – 08/22 IRT – Lucerne Apartment Homes Brandon, FL - Service Manager
• Resolution of Operational Issues
• Supervision of Employees with daily operations
• Scheduling and monitoring of all daily activities towards operational goals of asset
• Monitored all activities on site to ensure City/County compliance.
• Inspections/Inventory/Budgeting
• Maintain/Keep in good repair residential/commercial grade HVAC systems.
• Assisting with obtaining bids/pricing from vendors and contractors concerning projects.
• Supervised quality assurance with Vendor’s goods and services
• Coordinate, schedule, and respond to resident work orders and management requests.
• Set up renovation schedule, inspect units upon completion, and release to operations.
• Preventative maintenance of the exterior and interior of the property
• Participate in on-call emergency.
3 P a g e
• Maintain excellent customer service and satisfaction reviews with residents/customers.
• Ensure all company policies and procedures are upheld with dignity and respect.
• Train and ensure maintenance staff are knowledgeable in all areas related to property maintenance.
07/20 – 10/21 Condominium Associates (Towers of Channelside) – Tampa, FL – Maintenance Supervisor
• Inspect & maintain the commercial-grade chiller/HVAC systems
• Preventive maintenance on fire pump systems & controls, sprinkler systems, property generators, landscaping & irrigation
• Domestic Water Pump Systems and Elevators
• Preventive Maintenance on all interior/exterior common areas
• Daily inspection and maintenance of a 100,000-gallon pool with waterfalls/spa to include chemical treatment/record keeping
• Schedule all yearly Inspections with the fire marshal’s office and city inspectors
• Scheduling and monitoring of all daily activities, vendors/contractors/staff
• Operations/Inventory/Budgeting/ City, county, and State Regulations
• Provide professional preventive services to Condo owners with key issues like HVAC, Plumbing, Electrical, Appliances
09/19 – 07/20 Bell Partners Inc. (915 Luxury Apartments) - Tampa, FL – Maintenance Manager
• Resolution of Operational Issues
• Supervision of Employees with daily operations
• Scheduling and monitoring of all daily activities towards operational goals of asset
• Monitored all activities on site to ensure City/County compliance.
• Inspections/Inventory/Budgeting
• Maintain/Keep in good repair residential/commercial grade HVAC systems
• Assisting with obtaining Bids regarding projects. 4 P a g e
• Supervised quality assurance with Vendor’s goods and services 02/19 – 09/19 First Communities (Century Crosstown) - Tampa, FL – Maintenance Supervisor
• Successful Preventative Maintenance Program
• Supervision of employees with daily operations
• Supervised on-site operations/Projects to meet all city, county & state regulations
• Interviewed & Hired new employees
• Scheduling and monitoring maintenance-related daily activities
• Inspections/Inventory/Budgeting
10/18 – 02/19 Winn Companies (Providence Lakes Apts) - Brandon, FL – Maintenance Supervisor
• Successful Preventative Maintenance Program
• Supervision of employees with daily operations
• Supervised on-site operations/Projects to meet all city, county & state regulations
• Interviewed & Hired new employees
• Scheduling and monitoring of all daily activities
• Inspections/Inventory/Budgeting
12/14 – 10/18 Collier Companies (Lakeside Apts) – Brandon, FL / IQ Luxury Apts –Tampa, FL – Service Manager
• Successful Preventative Maintenance Program
• Supervision of employees with daily operations
• Supervised on-site operations/Projects to meet all city, county & state regulations
• Interviewed & Hired new employees
• Scheduling and monitoring of all daily activities
• Inspections/Inventory/Budgeting
5 P a g e
03/09 – 12/14 Camden (Lakeside Apts., Royal Palms Apts. Providence Apts.) – Brandon, FL – Service Manager
• Successful Preventative Maintenance Program
• Supervision of employees with daily operations
• Supervised on-site operations/Projects to meet all city, county & state regulations
• Interviewed & Hired New Employees
• Scheduling and monitoring of all daily activities
• Inspections/Inventory/Budgeting/Electrical/Plumbing/Carpentry
• Sheetrock repair
• Minor roofing repairs
• Painting
• Appliance repair
• HVAC Install/Repairs
• Overseeing Contractors & Vendors
05/07 – 03/09 Carter Commercial Management (Hidden River Corp. Park) – Tampa, FL – Chief Engineer II
• Commercial Building Maintenance
• Threshold Security Systems
• Tracer HVAC Computer systems
• Water Chillers/Tower Systems
• HVAC Mechanical Systems, Trouble Shoot & Repair
• Access Control Systems Commercial
• Electrical/Plumbing/Carpentry Repair & Maintenance
• Repair & Maintain Energy Systems
• Project Coordinator
• Implementation of Preventative Maintenance Program for Asset 6 P a g e
01/05 – 05/07 PCMG (The Pointe at Kings) – Brandon, FL – New Construction/Lease-Up Service Manager
• Successful Preventative Maintenance Program
• Supervision of employees with daily operations
• Supervised on-site operations/Projects to meet all city, county & state regulations
• Interviewed & Hired New Employees
• Scheduling and monitoring of all daily activities
• Pre & Post Construction Inspections
• Inventory/Budgeting/Electrical/Plumbing/Carpentry
• Sheetrock repair
• Painting/ Appliance repair
• HVAC Install/Repairs
• Overseeing Contractors & Vendors
01/98 – 12/04 Crescent Resources (Crosswynde Apts) – Tampa, FL – New Construction/Lease Up – Service Manager
• Successful Preventative Maintenance Program
• Supervision of employees with daily operations
• Supervised on site operations/Projects to meet all city, county & state regulations
• Interviewed & Hired New employees
• Scheduling and monitoring of all daily activities
• Pre & Post Construction Inspections
• Inventory/Budgeting/Electrical/Plumbing/Carpentry
• Sheet rock repair
• Painting/ Appliance repair
• HVAC Install/Repairs
• Overseeing Contractors & Vendors
7 P a g e
EDUCATION:
Stamford High School – Stamford, CT
LEADERSHIP:
2011 to 2018 Board member of BAAA
Director of Maintenance Mania
Chairperson/Advisor Safety Committee
Committee Member of Charities Tampa Bay
PROFESSIONAL REFERENCES:
Stephen Walters – 813-***-**** – General Manager
Mia Bowman - 518-***-**** - Property Manager
Molly Steen - 813-***-**** - Community Director
Tanya Costa – 407-***-**** – Regional Manager
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