Customer Service General Labor

Sharif S Abdal - Aliyy

(***) – *** -**** **************@*****.***

Objective

Reliable and adaptable General Labor worker with an agreeable disposition and a stellar customer service ethic. Adept multitasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Able to lift and carry heavy objects repeatedly and for prolonged periods of time.

Education

HS DIPLOMA 05/2005 SWANSBORO HS

Skills & Abilities

·Wide experience in a variety of types of physical labor

·Robust physical stamina for performing strenuous and repetitive tasks

·High ability to follow written and oral instructions

·Strong basic mathematical skills

·Excellent grasp of safety guidelines for a variety of job contexts

·Good oral and written communication abilities

Experience

FREELANCE CONTRACTOR CHAMPION TECHNICAL SERVICES 2013-PRESENT

·Set up Conference Rooms with audio visual needs, such as Front & Rear projectors, various type of microphones, Audio mixers, Video Cameras, Polycoms, DVD/VCR players, Televisions, and Gartner Data Conference Call System.

·Supplied appropriate cabling (VGA, RGBHV, MINI'S) to Floor Boxes, using Crestron Remote System.

·Frequently interact with clients and guest to assure that their needs are being met; often providing on the spot execution of solutions

·Secure and kept all of the audio visual equipment organized and well maintained.

CUSTOMER SERVICE REPRESENTATIVE

INTERACTIVE RESPONSE TECHNOLOGIES 2011 TO 2013

·Responded to 75-100 inbound calls per day in high call volume environment

·Set up dates for equipment installation.

·Responded to and handled customer complaints and inquiries in a timely manner

·Maintained a polite and professional telephone manner

·Developed personal organization and multitasking skills in a fast paced environment

MERCHANDISING REMODELER TARGET 2010-2011

·Prevent customer service issues that may arise due to the inability of departmental staff to meet the demands of customers when there is shortage in both goods and staff, by applying sound customer service skills and effective rapport with staffs

·Ensure that store shelves are well maintained by making sure that outdated products are taken off the shelf and replaced with current stocks

·Ensure that store shelves are well maintained by making sure that outdated products are taken off the shelf and replaced with current stocks

·Engage in all field work that have to do with promotion or launching of new products into the market

·Always participate in all training and seminars to increase working knowledge that will improve job performance.

GENERAL LABOR CONSOLIDATED STAFFING 2008 TO 2010

·Fulfill all duties according to company procedures and immediately upon request.

·Built containers and pack parts in accordance with detailed packing specifications.

·Observed all safety policies and procedures Ran stainless, aluminum, steel and PVC piping.

· Repainted and precisely touched-up components and assemblies

·Executed the entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints

·Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties.

·Assisted machine operators with finished pieces

·Worked a flexible schedule, including some holidays and weekends, depending on the shifting needs of each project.

SALES ASSOCIATE FURNITURE FAIR 2007 TO 2008

·Entered data promptly and efficiently with a [100]% accuracy rate

·Placed special merchandise orders for customers

·Greeted customers in a timely fashion, while quickly determining their needs

·Built relationships with customers to increase likelihood of repeat business.

·Executed the entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints

·Wrote sales slips and sales contracts

·Contacted other store locations to determine merchandise availability

·Worked a flexible schedule, including some holidays and weekends, depending on the shifting needs of each project.

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