Human Resources Customer Service
Resume:
Melissa Graley
Locust Grove, GA
********@*****.***
To find a position that will allow me to use my current skills as well as learn new skills in a positive work environment that enable growth and advancement. Work Experience
HR Field Recruiter
GEODIS - McDonough, GA
August 2018 to September 2023
As the Field Recruiter at GEODIS, a global logistics leader, I had experience in sourcing, screening, and hiring qualified candidates for various positions across the company. I applied my skills in human resources, recruiting, and administration to ensure a smooth and efficient hiring process, as well as to provide excellent customer service to both internal and external stakeholders. I am passionate about finding the best talent. I am also committed to fostering a diverse and inclusive work environment, where everyone can thrive and grow. As a Recruiter, I contributed to the success and growth of the company, and to the development and satisfaction of its employees. Primary Duties
• Responsible for full cycle recruiting in high volume field distribution center operational roles
• Identifying potential candidates through various forms of recruitment, resume review, career fairs, networking
• Partnered with Operations on new business start-ups and peak staffing plans
• Conduct phone screens with potential candidates
• Organize interviews and hiring events
• Maintain candidate tracking system
• Host recruiting meetings with Operations
• Administer background checks and drug screens
• Negotiate starting salaries and administer offer packets
• Plan and conduct weekly new hire orientations
• Onboard New Hires
• Respond to employee inquiries regarding policies, procedures, programs and any other employee needs
• Organized and maintained employee files
• Order and distribute employee badges, service awards and star awards
• Facilitate employee engagements
• Conduct employee investigations
• Conduct Let’s Talk meetings with employees and leadership
• Conduct Exit Interviews
Chiropractic Assistant
Arrowhead Clinics - McDonough, GA
2016 to 2017
Duties include checking patients in and out, answering phones, taking messages, verify insurance, scan and attach documents, take x-rays, put patients in rooms, perform ultrasounds and other therapies, prepare medical records, clean the office, close out at the end of the day and call no shows Receptionist
Atlanta Heart Associates - Stockbridge, GA
2004 to 2014
Duties include assisting patients, operating check in and check out stations, operating a multi-phone line, filing, typing, balancing daily batches, obtaining and sending out medical records, and assisting in transferring over to EMR program GEMMS
Massage Therapist
SPA SYDELL - Atlanta, GA
2003 to 2004
Duties included performing massage therapy and spa services on clients and selling products Receptionist
Atlanta Heart Associates - Stockbridge, GA
June 2001 to May 2003
Duties include assisting patients, operating check in and check out stations, operating a multi-phone line, filing, typing, balancing daily batches, obtaining and sending out medical records Education
Bachelor's degree in Human Resource Management
Mercer University - McDonough, GA
January 2021 to Present
High school or equivalent
Stockbridge High School
Skills
• Computer Skills (10+ years)
• Communication Skills (10+ years)
• Customer Service (10+ years)
• Multi-Line Phone System (10+ years)
• Multi-Tasking (10+ years)
• Front Desk
• X-Ray
• Patient Care
• Office Administration
• Medical Records
• EMR Systems
• Insurance Verification
• HR Sourcing
• Talent Acquisition
• Recruiting
• Human Resources
• ATS
• Experience Administering Injections
• Employee Orientation
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