Customer Service Call Center

PROFESS I ONAL TITLE

Summary

I am a hardworking and qualified potential employee looking for a great life- long job. I strive for greatness in every aspect of my life with more than 10 years of experience in a business setting.

1t 713-***-****

l9 CASARESLOZANO@G MAI LCOM

2414 TAYLOR LN DEER PARK,

TX 77536

Skills

• CUSTOMER SERVICE

• ATTENTIVE

• TIME MANAGEMENT

• ORGANIZED

• GREAT COMMUNICATION

• EFFICIENT UNDER PRESSURE

• PROBLEM SOLVING

• TEAMWORK

• VAST KNOWLEDGE IN DIFFERENT

SUBJECTS

• CRITICAL THINKING

Language

English- Fluent

Spanish- Fluent

Education

PRIMARY SCHOOL

GED CERTIFICATION

2001

Experience

CASHIER

HARRIS COUNTY HOSPITAL DISTRICT

1997-2002

• Ensure proper coding of transactions.

• Receive payments.

• Prepare daily cash settlements and deposits.

• Manage receipts of hospital services, guaranteeing accuracy in posting receipts.

ELIGIBILITY COUNSELOR

HARRIS COUNTY HOSPITAL DISTRICT

2002-2011

• Conducting patient interviews.

• Collecting demographic, employment, and

insurance details.

• Assessing patient documentation for eligibility. CALL CENTER REPRESENTATIVE

HARRIS COUNTY HOSPITAL DISTRICT

2011-2019

• Receive incoming calls to schedule clinic appointments

• Ensure accurate handling of appointment scheduling, pre-registration, and insurance verification

CUSTOMER SERVICE REPRESENTATIVE

APPLIANCE HOUSTON DISCOUNT CENTER

2019-2024

• Contact and registers warranties for client's appliances

• Answers concerns and questions from clients

• overlooks and sets appointments for deliveries and service technician calls

• Answers advertisments and messages from potential clients

Contact this candidate